Sales Operations Specialist

Number of employees

50

Metamorfosis Municipality, Greece

Posted on: 2023-05-17

Category: agritech

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Augmenta is a deep-tech company serving farmers and agricultural service providers with both intuitive and actionable solutions. Our company is the first in the sector globally, combining reliability with scalability. The technology is based on edge computing, multispectral computer vision, and AI to achieve an accurate perception of the farming environment (e.g. the canopy health) and automate tasks, such as fertilizer application. Our state-of-the-art machine learning tech and carefully designed hardware operate in real-time and the system "learns"​ the more it's used by the farmer. A typical farmer can increase his yield up to 15%, reduce the number of chemical field inputs by up to 20% and increase the quality of his field's end-product by 15%. 

About Augmenta:

At Augmenta, we’re on the mission of changing Agriculture as we know it, by providing automation and autonomy for the masses.

Augmenta’s products are currently adopted at a never-seen-before pace in more than 25 countries worldwide. Our technology is using edge computing, multispectral computer vision, and AI to perceive the farming environment (e.g., plant health, biomass, objects/patterns, weeds, etc.) and automate tasks in real-time, such as fertilizer, herbicide, and fungicide applications (among others). Our beyond-state-of-the-art hardware and software technology "learns" the more it's used by the farmer. A typical US row crop farmer can increase their yield by up to 15% while reducing the number of farm inputs by up to 70%.

We are a diverse, agile, and passionate team of top performers in different locations in Europe and the US. We care about each other, and our Culture & Values are immensely important to us. Trust is at the very heart of how we work; we have no fine print.

About our Values:

  • No fine print
  • Ownership
  • Open & courageous communication
  • Servant leadership
  • Farmer First
  • Think big


About the Job:

Augmenta is looking for a Sales Operations Specialist to join our talented team.

As a Sales Operations Specialist, examples of work you might undertake are:

  • Coordinate sales team by managing schedules, filing important documents, and communicating relevant information
  • Ensure the adequacy of sales-related equipment or material
  • Store and sort financial and non-financial data in electronic form and present reports
  • Handle the processing of all orders with accuracy and timeliness
  • Inform sales teams of unforeseen delays or problems
  • Monitor the team’s progress, identify shortcomings and propose improvements
  • Assist in the preparation and organizing of promotional material or events
  • Ensure adherence to laws and policies
  • Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep a record of sales trends
  • Liaise with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure the sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements
  • Issue Invoices/proformas/offers etc

Requirements

About you:

First and foremost, we need everyone willing to join us to be a team player, good communicator, humble, and aligned with our culture and values. Now about the job-specific specs:

Requirements:

  • Proven work experience as a Sales support specialist or Sales support associate or Sales Operations Specialist
  • Hands-on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills
  • Attention to detail
  • Professional English Proficiency

Nice to have:

  • Bachelor’s degree in Marketing or an associates degree in a relevant field is a plus
  • Spanish, French, German, or other language-speaking abilities.

Benefits

About what we can offer:

  • A competitive base salary with fast, results-driven raises.
  • Bonus scheme.
  • Transportation allowance.
  • Private health insurance.
  • Flexible working schedule.
  • Flexibility around remote work.
  • Continuous Training & Development on a personal and team level.
  • The open, dynamic, and cool environment in which trust is a guiding principle.
  • A fun, diverse, and global team of top performers who will help you grow.
  • Opportunities to travel all around the world and help us change Agriculture.
  • Plenty of drinks, snacks, and Friday's happy hour in the office.
  • New, open-space offices and a cool garden are used both for work and fun.
  • Friendly pet-in-office policy.

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