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Employment type:
Full time
Experience required:
Intermediate
Salary
Salary not provided
About the company:
That means making power greener, smarter, and more affordable for everyone.
We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.
We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.
Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group
Are you a high performing Revenue Operation professional looking to move into a market-leading, rapidly growing, green business? Would you suit a highly varied, high impact role, working in a close-knit and high-impact team, directly supporting the continued growth of the Octopus Electric Vehicles business? Then read on…
At Octopus EV, we’re looking for someone to establish and grow our Revenue Operations capability from the ground up! As the Revenue Operations Lead, you will sit at the heart of the business and drive efficiency and alignment across our entire B2B go-to-market (GTM) strategy. You will play a crucial role in optimising our technology stack, streamlining our processes, and ensuring data integrity across Marketing, Sales and Customer Success.
This is a hands-on role where you’ll combine strategic thinking with day-to-day execution. You’ll take a data-led approach to tackling complex and critical operational challenges - from building and refining our sales funnel and improving forecasting accuracy, to managing and optimising our CRM and wider GTM systems.
Your work will directly inform strategic decision-making across the business, helping to unlock growth and improve profitability for our market-leading salary sacrifice product. Over time, you’ll establish a scalable, insight-driven Revenue Operations function - bringing greater visibility, consistency and predictability to how we grow.
Simply put, you will turn operational excellence into accelerated, predictable revenue, helping Octopus EV stay ahead in the rapidly evolving electric vehicle landscape.
The role reports into the Director of Sales - B2B and is based in our London, Oxford Circus office minimum 3 days per week.
What you'll do
Process Optimisation: Design, document, and implement streamlined sales and marketing processes that improve efficiency, reduce friction, and enhance conversion rates across the revenue funnel.
Systems and Tech Stack Management: Oversee the administration, maintenance, and integration of the core GTM technology stack (e.g., CRM (Pipedrive), marketing automation, sales enablement tools) to ensure maximum utility and data consistency. We are investing in new systems and tools that will simplify customer experience during the sales process and use AI to drive efficiencies. One of your first roles will be to manage the transformation process to these new ways of working.
Performance Insight & Forecasting: Establish and track/monitor and maintain key performance indicators (KPIs), reporting, and dashboards for the GTM teams. Drive accuracy in sales forecasting and pipeline management through robust data governance.
Enablement & Training: Collaborate with GTM leadership to identify training and enablement needs related to process and system usage. Implement and ensure high adoption rates and data quality.
Challenge the status quo: Use data and operational metrics to proactively identify inefficiencies and opportunities for improvement and make changes within our current GTM processes and product offerings, supporting a culture of continuous improvement.
Communicate effectively: Develop compelling presentations and documents to communicate operational performance, roadmap progress, and strategic recommendations to senior leaders and cross-functional teams.
Collaborate broadly: Work closely with stakeholders across the business, including Marketing, Partnerships. Growth (Sales, Onboarding and Account Management), Product, and Operations, to understand their needs and deliver targeted, impactful operational support.You’ll have access to Centers of Excellence in Data, Analytics and CRM both within Octopus EV and across the wider Octopus Energy Group - providing you with peers to collaborate, learn from and build best practice with.
What you'll need
We are looking for a highly operational and proactive leader who is passionate about both clean energy and leveraging process and systems to drive commercial success.
Experience: 5+ years of experience in a dedicated Revenue Operations, Sales Operations, or Business Operations leadership role, preferably in a high-growth SaaS or subscription-based business.
Proven Transformation Expertise: As we invest heavily in a range of new systems/solutions - you’ll lead (with tech and Sales leadership) on the transformation of the Sales teams. You’ll need to bring evidence of how you’ve transformed previous companies' GTM stack.
Strategic & Operational Thinking: Demonstrated ability to translate high-level business goals into scalable operational processes and system requirements.
Systems Proficiency: Deep expertise in CRM administration and management (specifically Pipedrive, HubSpot). You will ideally have completed a full migration between two different CRM systems.
Quantitative Skills: Strong analytical abilities, with a proven track record of using data to measure process effectiveness, forecast revenue, and drive operational decisions. Proficiency in SQL is highly desirable.
Leadership & Communication: Exceptional leadership and communication skills, with the ability to manage complexity, align cross-functional stakeholders, and build strong relationships across the business.
Project & Change Management: Proven ability to manage multiple concurrent, complex operational workstreams and prioritise effectively in a fast-paced, high-growth environment.
Industry Interest: A demonstrable passion for clean energy, EVs, and the broader energy transition.
Tech Stack: Experience managing a broader GTM tech stack is highly desirable. We’ll be relying on you to bring your experience of the right technical systems to use. As a tech led business we always want to be on the front foot for our customers and colleagues. Hands-on experience working with Pipedrive, Hubspot, Aircall, Databricks and experience transforming a sales team to maximise the use of Gong and Trumpet would be highly desirable.
AI skills and proficiency - we expect you’ll have experience of deploying AI within a GTM/RevOps role or bring a clear viewpoint on where you expect AI to give us the biggest return.
Why else you'll love it here
Things to note
🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!
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