Quality and Business Process Manager

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.

For more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

Fluence is the global market leader in energy storage systems, combining the agility of a technology company with the expertise and vision of two respected industry giants. Fluence currently has more than 2.4 gigawatts of projects in operation or awarded across 24 countries and territories worldwide. Our goal is to create a more sustainable future by transforming the way we power our world. 

 

We’re looking for a motivated and quality-minded professional, with strong communication and coaching skills, who is energized by challenging topics, practices system thinking and Lean/Agile approach. Who has an autonomous target-oriented work style. Who is truly invested in Continuous Improvement culture and Quality management awareness within the organization.

In this position you will report to the Corporate Quality Lead and be responsible for driving Quality Improvement programs, restructure of Document Management System, acting as a coach and consultant for Functional Teams. 

•Revision, analysis and restructure of existing documentation scope of the Integrated-Management-System.

•Support to Functional Teams with development, reviewing and approvals of various types of documentation (policies, procedures, instructions, guidelines) in line with Integrated Management System.

•Evaluate existing and development of new Business Processes. Advice and propose areas of improvement in order to increase productivity, improve time management and resource planning, reduce costs, and other aspects.

•Deliver regular recommendations on how to optimize end-to-end Value Chain, while meeting requirements of ISO standards. Value Chain Design. House of Quality. 

•Facilitate Knowledge and Experience sharing between company’s business units and functional teams

Responsible

Fluence is defined by its unwavering commitment to quality, safety and integrity. We take personal ownership in what we do, developing trust in our relationships with internal and external stakeholders. We firmly believe in having honest, forthcoming, and fair communications.

•Maintain Document management system, SharePoint based sites, libraries and lists or new systems to be selected

•Analyze the applicable regulations and standards and support the definition of the internal documentation requirements

•Capture and manage feedbacks from the Stakeholders and Process users; Drive the Process risk analysis.

•Root Cause Analysis, CAPAs / 8D reports, NCRs management 

•Conduct data-driven analysis and optimization of processes performance.  

•Coordinate and prepare Documentation and Processes review meetings

•Deploy awareness sessions on the Document Management and Process Improvement initiatives.

Agile

Here at Fluence, we strive to continuously improve, be intellectually curious and be adaptive to our customers and employee’s needs. Collaboration is key, both in our partnerships with our customers, and with each other. 

•Proven experience with ISO audits and certifications. Internal Auditor Qualification for ISO9001, 45001, 14001, 27001 

•A well-developed understanding of document control and management systems, application of industry best practices

•Extensive knowledge of business process management, proven experience in process standardization, optimization and process efficiency 

•Practical experience with MS Office Suite (Visio, PowerPoint, Outlook, Word, Excel, etc.), Adobe Acrobat Professional. Experience with flowcharts, swim lanes and diagrams

•Experience as a solution architect in the field of document management is a plus

•Knowledge of data visualization and data interpretation (Incorta is a plus)

•Knowledge of Operational Excellence, Six Sigma, Lean Management 

•Fluent communication and presentation skills in English is mandatory

Fun

Working on transforming a fundamental part of our society is exciting and fulfilling. It requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We respect our coworkers and customers. We listen to what others have to say, and we are inclusive.

Although this position is out of India, this position will be working with team members around the globe. This position is a remote position, but we may ask you to travel to the office 25% of the time. We may also ask for international travel to various project sites or Fluence offices 25% of the time. 

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.