Project Manager Smartstop

Smappee stands for Smart Appliance for Energy Efficiency. At the core of everything we do, we aim to facilitate energy efficiency in an innovative, easy, and fun way. Our cutting-edge technology empowers businesses and individuals to take control of their energy consumption, reduce costs, and contribute to a sustainable future. We're on a mission to make energy management smarter, more efficient, and environmentally friendly. Our offering focuses on energy management solutions and electric vehicle charging. With a global reach and a dynamic, rapidly expanding team, we're driving innovation and sustainability to power a brighter future. 

We're looking for a Project Manager Smartstop (Charging Squares) to contribute to our company’s rapid and sustainable growth.  

As a Project Manager, you're responsible for serving as a technical resource and ensuring the proficiency of certified installers in Smappee's solutions, as well as collaborating with cross-functional teams to resolve technical issues promptly. Additionally, you will foster relationships with installers, support the sales team in aligning technical solutions with customer needs, and showcase the value of Smappee's products to potential customers. 

We are seeking a highly skilled Project Manager to oversee multi-threaded projects focused on the installation and operation of public charging squares in various public locations. As the Project Manager, you will play a crucial role in ensuring the successful implementation and ongoing support of Smappee's innovative solutions. 

Responsibilities 

• Oversee multi-threaded projects focused on the installation and operation of public charging squares in various public locations. 
• Manage multiple projects simultaneously and bring them to a successful conclusion. 
• Own the aftercare process, marketing and maintenance of “live” charging squares. 
• Conduct thorough analysis and diagnosis of (technical) issues, escalating complex problems to internal teams, and assisting with complex installations & integrations as needed. 
• Collaborating closely with cross-functional teams and uphold high levels of customer satisfaction. 
• Cultivate strong relationships with different key stakeholders and partners. 
• Work with the sales team to identify opportunities for public charging squares. 
• Maintain a comprehensive understanding of Smappee's products, features, and compatibility with various systems. 

Requirements

• Bachelor's degree or equivalent background in Bachelor's degree and experience in project management, engineering, or a related field. 
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. 
• Technical aptitude or willingness to learn,  including the ability to understand and communicate complex technical concepts to both technical and non-technical audiences. 
• Customer-focused mindset with a passion for delivering exceptional service and building long-term relationships. 
• Analytical and problem-solving skills to diagnose and resolve (technical) issues effectively. 
• Familiarity with energy monitoring, smart home devices, or renewable energy technologies is a plus. 
• English is a must, other languages are a plus. 

Benefits

At Smappee we believe in a modern and dynamic work environment where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly? 

• An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow
• A place where you can focus on a good work-life balance with flexible working hours and a home office day
• Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving 
• A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ
• Remuneration according to experience, completed with extra-legal benefits such as an electric company car and charging card, meal vouchers, eco vouchers, health insurance, group insurance, holidays supplemented with ADV days, profit participation and optional bicycle leasing
• An ideal location along the E17, spacious parking, electric car chargers and bicycle storage 
• A job where you can truly contribute to a better planet