Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Zignal’s AI-powered platform analyzes billions of data points in real time, accelerating mission critical decision making by empowering leaders with contextual situational awareness of the information environment.
About Zignal Labs
Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Analyzing billions of data points in real time, Zignal's AI-powered platform accelerates mission-critical decision making by empowering leaders with contextual situational awareness of the information environment.
Fully remote, with Silicon Valley roots and team members in over 20 states, Zignal serves customers around the world. Learn more at
zignallabs.com.
Zignal is looking for a Platform Solutions Intern to work with our team as we provide services and configure solutions for our clients. Many of these customers have engaged us to establish and maintain their Zignal Solution. Day to day, your duties include meeting with customers to gather requirements, explain options, and building and testing queries and dashboards. Our customers span many industries within the Fortune 1000, each with their own unique goals and challenges. This role reports to our Director of Platform Solutions, within the Customer Operations group, and will partner with both pre- and post-sales team members to translate prospects’ and customers’ business goals into platform configurations that separate signal from noise and deliver valuable, real-time insights.
You are a fast learner, flexible, energetic, detail-oriented and driven. You are comfortable with technology and excited to learn new tools.
Why join Zignal Labs?
- Competitive salary based on the work you do
- Flexible time off – work with your manager to take the time you need
- Excellent medical, dental, and vision coverage
- Paid parental leave plan
- Professional development and growth programs
- A tight knit, collaborative, and transparent environment to help you succeed
Zignal Labs is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Applicants must be authorized to work in the United States for any employer. No sponsorship is available for this position.
In this role you will:
Configure Zignal Enterprise Platform searches, using boolean logicResearch terms and keywords applicable to particular brands and industriesSupport scoping, documentation, and delivery of client implementationsParticipate in discovery calls and meetings to uncover and define customers’ needsCollaborate regularly with Product, Engineering and Support teams to deliver solutions and provide product feedback and problem-solving knowledgeTake tremendous pride in making every implementation successful and play an active part in our philosophy of continuous improvementUpdate project tracking documents, log your time, and report on progress in team meetings
Required Skills and Qualities
An agile and conscientious self-starter who thrives in a fast-paced environmentProgress towards a degree ideally in computer science, a quantitative discipline, or equivalent experienceKnowledge of Boolean logic and text searchingHighly organized and detail oriented, with excellent time management, prioritization, and poise under pressureCurious and passionate about new technologies, particularly media analysis toolsOutstanding communication skills, both written and verbalLogical thinker, with a passion for solving customer challenges