Office Manager

Responsible for day-to-day office management of our Houston hub located in The Ion Building. Key priorities will include:

• Representing the company as the first point of contact for all employees, guests and visitors to the Houston office.
• Ensuring the smooth running of the Houston office including liaison with the building team and key vendors.
• Providing an outstanding workplace experience to anyone who uses our space.

Your key focus will be:

• Manage and oversee the running of the Houston office, including liaison with the building’s property manager, and handling of any building issues in a timely fashion, to maintain the office condition.
• Be the first point of contact for guests, visitors and employees to the Houston office.
• Prepare meeting rooms for client and internal meetings; ensuring they are clean, tidy and that all the necessary equipment is available, ordering catering and refreshments where appropriate.
• Ensure all technology for meetings is available and in working order, and that any issues are addressed promptly.
• Responsibility for procurement of staff consumables and office purchases (including stationery and hardware).
• Liaison with facility management vendors, including cleaning, catering and security services.
• Communication with all employees on any matters relating to the office environment and the wider office building.
• Assist remote IT team with laptop builds and troubleshooting any local IT and AV issues.
• Be the point of contact for the team for any day-to-day issues in the office.
• Conduct new starter onboarding including basic health and safety information
• Ensure the kitchen is well-stocked and maintained.
• Ensure meeting rooms, kitchen and breakout areas are clean and tidy throughout the day.
• Corporate card management.
• Support for all North America staff (current total 22) including remote and our team in Calgary.

Requirements

Is this the job for me?

To be successful in this role you should have a combination of the below knowledge, skills, and experience:

• Proven experience as an Office Manager or Senior Coordinator
• Exceptional relationship management skills with a drive to be that ‘go-to’ person
• Able to work independently and use critical thinking to make best decisions for the business
• Great technical skills with proficiency in MS Office including Teams
• Agile with excellent time management skills - ability to multi-task, flex and prioritise work is a must
• Organised and methodical with high attention to detail.
• Accomplished verbal and written communication skills.
• Some facilities or previous office fit-out experience will be helpful but not essential

Benefits

• 20 days vacation plus public holidays, in line with NYSE and 2 ‘floating days’ which can be taken on a date of your choosing.
• Pension contribution matching 6%
• Company contribution of 75% towards fees of our group Medical, Dental and Vision insurances for you and your family