NetSuite – Staff Business Systems Analyst

Number of employees


Campbell, CA, United States

Posted on: 2023-11-15

Category: emobility

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Employment type:

Full time

Experience required:



Salary not provided

About the company:

Electric mobility is the smart choice. We make it the easy one, too. So easy that someone plugs into our network every 1 second. Since 2007, we’ve focused solely on building the best electric vehicle (EV) charging experience for everyone involved in the shift to electric. 

Join us in shaping the future of mobility. If you'd like to learn more about what it's like to build the new fueling network, check out our Engineering Blog:

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Senior Director – BizApps Engineering

What You Will Be Doing

As a NetSuite Business Systems Analyst, you’ll play a crucial role in an organization by utilizing your expertise in both business processes and the NetSuite software platform. Their primary responsibilities typically include:

  • System Analysis: Analyzing business requirements and processes to identify how NetSuite can be leveraged to meet the organization's needs
  • Implementation and Customization: Configuring and customizing NetSuite to align with business processes, which may involve setting up workflows, custom fields, forms, and reports
  • Integration: Collaborating with IT teams to integrate NetSuite with other systems and applications used within the organization
  • Troubleshooting and Support: In addition to core solutioning responsibilities, you may need providing technical support, addressing user issues, and troubleshooting system problems related to NetSuite – on need basis
  • Training and Documentation: Conducting training sessions for end-users to ensure they understand how to effectively use NetSuite and creating documentation for processes and procedures
  • Continuous Improvement: Identifying opportunities for improvement in system functionalities, performance, and user experience
  • System Upgrades and Maintenance: Managing upgrades, updates, and patches for NetSuite to ensure the system is up-to-date and functioning optimally
  • Data Management: Overseeing data integrity, ensuring accurate data entry, and managing data migration processes
  • Business Process Optimization: Collaborating with different departments to streamline processes and workflows, utilizing NetSuite's capabilities effectively
  • Project Management: Leading or participating in projects related to NetSuite implementation or enhancement, ensuring they are delivered on time and within scope
  • Coordinate solution and development activities  within the development team

What You Will Bring to ChargePoint

  • NetSuite Configuration and Implementation: Configuring and customizing the NetSuite system to meet the specific needs of the organization. This involves understanding business requirements, conducting system analysis, and implementing solutions within NetSuite
  • Financial Management: Utilizing NetSuite for financial functions such as accounting, financial reporting, budgeting, and financial planning. This involves understanding financial principles, ensuring accurate financial data within the system, and generating financial reports
  • Supply Chain Management: Understanding and optimizing supply chain processes within NetSuite. This includes managing inventory, procurement, order fulfillment, demand planning, and logistics. The analyst may be responsible for ensuring smooth operations, improving efficiency, and reducing costs within the supply chain
  • Business Process Improvement: Analyzing existing business processes and recommending improvements or new features within NetSuite to enhance efficiency, reduce costs, and support business growth
  • User Training and Support: Providing training to users within the organization on how to use NetSuite effectively. Also offering ongoing support and troubleshooting for any system-related issues
  • Data Analysis and Reporting: Using NetSuite to extract, analyze, and present data for informed decision-making. Generating reports and dashboards that offer insights into various aspects of the business, including supply chain and financial performance
  • Collaboration and Communication: Collaborating with different teams, such as IT, finance, supply chain, and other departments, to gather requirements, understand business needs, and ensure that NetSuite aligns with the overall business objectives
  • Compliance and Security: Ensuring that NetSuite configurations and processes comply with industry standards, regulations, and security protocols, especially concerning financial data and supply chain security
  • System Maintenance and Upgrades: Managing system upgrades, patches, and enhancements in NetSuite to keep the system up-to-date and functioning optimally
  • Documentation and Best Practices: Documenting configurations, processes, and best practices for using NetSuite effectively. This documentation aids in training, troubleshooting, and maintaining the system


  • Bachelor’s degree in business, Finance, or a related field
  • 7-10+ years of experience as a NetSuite Administrator or similar role with Supply Chain and finance functional knowledge
  • Strong understanding of accounting principles and financial processes including revenue (ARC 606) management
  • Strong understanding of supply-chain / order fulfillment functions in NetSuite
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work collaboratively in a cross-functional team.
  • Proactive and self-motivated with a focus on continuous improvement
  • Ability work with a global team in business and within the bizapps
  • Be the bridge and coordinate project enhancement between business ops and offshore development
  • Excellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions
  • Salesforce and quote to cash functional knowledge is highly preferable


Campbell, CA

ChargePoint is committed to fair and equitable compensation practices. 

The targeted US salary range for roles at this operating level is $70,000 to $150,750. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location. 

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.



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