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About the company:
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.
Reports To
Sr. Manager, Owner Support
What You Will Be Doing
The Manager, Owner and Partner Support will lead teams of Technical Support Engineers and or Technical Support Representatives to ensure consistent world-class support for Electric Vehicle station owners. This role will be responsible for the day-to-day operations of both inbound and back-office based customer inquiries that require a balance between technical acumen and customer service. The ideal candidate possesses strong leadership, excellent analytical and analysis skills, customer-centric approach, a keen ability to lead teams through consistent change, and leadership ability under demanding conditions. The Manager, Owner and Partner Support will be responsible for traditional managerial responsibilities (scheduling, vacation planning, performance coaching) as well as participate with cross-functional groups (Sales, Product Management, Program Management, Engineering and Channel Partners), customers, and Sales team members to drive effective and positive change within the organization.
What You Will Bring to ChargePoint
Requirements
Location:
Remote - United States
ChargePoint is committed to fair and equitable compensation practices.
The targeted US salary range for roles at this operating level is $69,750 to $119,250. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location.
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.
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