Manager, Helpdesk & Support

Form Energy is an American company driving innovation in energy manufacturing and technology. Our cost-effective, multi-day energy storage technology is designed to ensure a clean, secure, and reliable electric grid, even during prolonged periods of stress.

We are assembling a team of talented and driven individuals to work at our facilities in West Virginia, Pennsylvania, Massachusetts, and California. If you’re eager to make a meaningful impact through your work, while rapidly accelerating your career, take a look at our open roles! 

Learn more and apply here: www.formenergy.com/careers

Are you ready to rise to the challenge of climate change with the team that will deliver? Form Energy is a U.S. technology and manufacturing company that is developing and commercializing pioneering energy storage technologies to enable the electric grid to run on 100% renewable energy, every day of the year.

Supported by leading investors such as Breakthrough Energy Ventures, ArcelorMittal, TPG Rise, MIT’s The Engine, and others, we share a common belief that low-cost, multi-day energy storage is the key to enable tomorrow’s zero carbon electric grid. Driven by our core values of humanity, excellence, and creativity, we are deeply motivated and inspired to create a better world. We need talented, hardworking individuals who share our goal of tackling the challenge of climate change. Do you want to work with us today to build a better tomorrow? 

The Information Technology group at Form Energy collaborates closely and supports end users across the U.S. in four locations and with a distributed workforce of onsite, hybrid, and remote employees.

As the IT Service and Support Manager, you will be responsible for managing the daily operations of the service desk across a distributed onsite service desk team, supporting projects and IT activities across the company, representing the team with other stakeholder groups, and helping to ensure that the service desk is consistently developing and improving.

This is a new role, part of a growing IT group, and can be hybrid out of either our Berkeley CA, Eighty Four PA, or Somerville MA locations. This is an exciting opportunity to help shape and be part of a quickly growing and fast-moving company with breakthrough technology and an incredible mission!

The California salary range for this role is $164,410-$202,785. The Massachusetts salary range for this role is $157,260-$193,970. The Pennsylvania salary range for this role is $142,965-$176,335. The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Besides joining a community of people working to make the world better, Form Energy commits to you equitable compensation, stock options, and offers a generous benefits package to make sure you have the support you need to thrive.

We cover 100% of employee premiums and 80% of dependent premiums for medical, dental, and vision insurance for full time employees. We offer a flexible Paid Time Off program and every employee, regardless of gender identity or expression, is eligible for 12 weeks of paid parental bonding leave. A full listing of our benefits is available on our careers page. 

At Form Energy, we are working toward a 100% renewable energy future for everyone in the world. We are committed to creating an inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our revolutionary products. Form Energy is proud to be an equal opportunity employer.