Manager Financial Services Amsterdam/Munich (m/d/f)

Number of employees

5500

Amsterdam, Netherlands

Posted on: 2023-04-04

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.
 
In this role, you will establish and lead Finance and Insurance organization with an aim to deliver outstanding service to new Lucid customers and ensure frictionless online direct sales customer experience. Your automotive finance, digital retailing qualifications and customer service expertise will be required to create state of the art pure digital retailing Finance and Insurance office.

Lucid maintains your privacy according to its Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 protocols  
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.
 
Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The role:

  • Build and lead Finance and Insurance function of Lucid including hiring, people management and training
  • Design, implement and continuously optimize processes to ensure highest level of service to Lucid customers and efficiency
  • Effectively collaborate with key stakeholders and partners such as: Sales, IT, lending partners to ensure frictionless processes, alignment and new product development
  • Build and maintain appropriate management reporting to ensure transparency regarding performance and solid basis for decision making
  • Effectively communicate with executive level including regular performance updates and new initiative proposals
  • Serve as an internal resource and subject matter expert for questions and issues surrounding the financing process
  • Requirements:

  • 7+ years’ experience in automotive, customer service, finance, or related field
  • Excellent knowledge of automotive financial services products is required
  • Experience with online retailing and customer support is required
  • Experience in people management incl. hiring, performance management, leadership is required.
  • Excellent interpersonal skills and ability to effectively communicate and work across functional areas
  • Proven strong problem solving and troubleshooting experience is required
  • Ability to think tactically and strategically, drive for results, and continuously drive innovation
  • BA/BS degree required
  • Languages: professional fluency in English and German
  • Preferred:

  • Luxury customer segment experience is preferred.
  • Experience in project management and process improvement is preferred
  • MA/MBA degree preferred
  • Prior experience with bank or leasing company, especially in risk management, underwriting or operations is preferred
  • Experience with customer relationship management software
  • Languages: professional fluency in German, French, Norwegian or Dutch

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