IT Director – Americas Facilities and Global Networking

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

The IT Director - Americas Facilities and Global Networking is a pivotal role responsible for ensuring the seamless operation and support of local IT services, end point management, and global networking strategies. This individual will oversee in-person IT support, manage Audio/Visual equipment, and provide executive white-glove services. Additionally, the role involves defining and implementing end point management strategies, policies, and tools, as well as developing and maintaining the global network topology and architecture. The IT Director will ensure the organization's IT infrastructure is robust, secure, and capable of supporting business objectives across the Americas and globally.

Key Responsibilities Include:

•Local Site Support

o Develop and implement policies and procedures for local site IT support.

o Manage a team in charge of in-person walk-up IT support for local sites (Americas).

o Ensure efficient and effective management of Audio/Visual (A/V) equipment (Americas).

o Provide executive white-glove IT support, ensuring high-level service for senior leadership.

•End Point Management

o Define and manage the global strategy for end point management.

o Ensure proper lifecycle management of end point devices, including procurement, deployment, maintenance, and decommissioning.

o Develop and enforce policies related to end point management, ensuring security and compliance.

o Select and manage tools for end point management, ensuring they meet organizational needs and standards.

•Global Networking Strategy

o Develop and oversee the global networking strategy, ensuring alignment with organizational goals and objectives.

o Establish and enforce policies related to global networking, ensuring security, performance, and compliance.

o Design and maintain the global network topology and architecture, ensuring reliability, scalability, and efficiency.

o Collaborate with regional IT teams to ensure seamless integration and operation of the global network.