We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.
That means making power greener, smarter, and more affordable for everyone.
We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.
We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.
Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group
Kraken is the technology tentacle of the Octopus Energy Group.
About the Opportunity
At Kraken Technologies we’re looking to revolutionise the energy system to make power cheaper, greener and better for people around the world. Our tech platform ‘Kraken’ is already licensed to support 25 million customer accounts in 9 countries, and we aim to serve 100 million globally by 2027.
Our Technology Team has grown extremely quickly as a result, tripling in size within the last 18 months. With this rapid growth, we are looking for a proactive Group Product Manager to own a Product Group, working with a Head of Engineering to define the vision & strategy of ensuring what they do has the highest impact for our customers.
We need someone able to ensure our developers are working optimally towards our unified mission. You’ll need to be a self-starter: someone who sees a problem and can’t help but want to fix it! You’ll be well organised, working methodically and clearly to ensure projects go from inception to completion. We put the customer first wherever we are in the business and work empathetically with one another to deliver the best possible outcomes.
Product Group - Operations Management Solutions
Working within Kraken Field, a best in field engineering and field management solution that is geared at the utilities market. The Operations Management Group is aimed at solving the operational problems that come with managing engineering and installation services. Software solutions that cover the day to day mission control, to managing Low Carbon Tech installation projects through to the AI first scheduling of both field engineers and just in time delivery.
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Key Responsibilities:
Leading & Influencing Partners with Head of Engineering to create a strong sense of purpose and mission for the Product teams Acts as the go-to person for particular product areas covered by the development teamEstablishes product alignment within Technology being the voice of the vision/strategy/priorities within the division Evangelises customer needs in a compelling way to department and engineering teamsMakes effective decisions with clear rationale, using appropriate tools for the scenario
Product Knowledge
Champions the product vision & ensures the plan is in line with vision and goals and continues to be fit for purpose throughout roadmap delivery Understands how their product fits in with the broader platform Provides product expertise based on a sound understanding of the platform and capability requirements, signposting to technical knowledge where needed Engages stakeholders effectively to gather user feedback to continuously refine the product roadmap Defines scope & prioritises stories to maximise business value Understands and measures the key business drivers for their product domain and assess how new capabilities impact upon them
Insight & Innovation
Actively seeks out opportunities for incremental value in achieving product goal commitmentsWorks with other PMs to continuously improve realisation processes and policies that govern itMonitors progress, looking for ways to improve the product & make adjustments based on strategic goals Contributes to documentation that is shared with relevant stakeholders as new features are developed and released Proactively shares product knowledge, insight and tools with othersMaintains an appropriate level of skills and the necessary capacity to fulfil product realisation responsibilities
Problem Solving
Leverages multiple sources of information to analyse user, system, and customer behaviour to diagnose and form clear recommendations Evangelises and embeds best practices in tracking, analysis, and data-driven problem solvingDrives through issues and ambiguity with a structured approach and facilitative approachUses qualitative and quantitative methods to understand customer/business needs and opportunities, collaborating with UX and data science where appropriate.Experiments quickly to validate hypotheses and find fit for purpose solutions Planning, Delivery & ValidationShares accountability with the Engineering Team Lead to drive the team towards realising defined goals Applies fit-for-purpose agile processes, escalating and removing obstacles in workflow wherever required Maintains a list of work to be done and its order of priority for delivery purposes at an appropriate level of granularity Manages expectations within Technology for the rate of delivery required to achieve our platform goals Collaborates with other product people to effectively schedule work between teams to minimize lead time of delivering value Proactively identifies risks and challenges within their product area and takes appropriate actions to mitigate them
Stakeholders & Collaboration
Applies strong emotional intelligence when working with other teams and departments to manage interdependencies between platforms and products effectively Builds strong relationships with team and stakeholders - establishing methods for obtaining product feedback Articulates complex concepts in a way that end-users can follow and understandForms close working relationships with peers and key stakeholders, creating an environment of open collaboration Facilitates and works closely with teams in estimation and review sessions, challenging appropriately to meet product goals and achieve product vision Works closely with UX teams to ensure product design is focused around usability and quality
This role description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties.
Key Attributes:
You actively lead and role model Kraken Technologies & Octopus Energy Group behaviours You contribute to being part of a high performing product teams, working alongside engineeringYou respond positively to new / changing business requirements and prioritise accordinglyYou are highly organised and able to plan, manage, track and deliver effectivelyYou are assertive but diplomatic and have a bias for action, collaboration and optimismYou proactively solve problems, facilitating decision making processes and comfortable putting together recommendations based on insights drawn from dataYou are comfortable sorting out ambiguity and bring structure and clarity of purpose to a conversation You communicate directly and clearly, with a strong emphasis on careful listeningYou don't settle for good enough, you strive for great in every aspect of your work You have a great track record of working with engineering and design teams so that people will always want to have you in their teamsYou share knowledge with others internallyKey Experience:
Relevant industry experience within Logistics, Work Force Management, Product Management, Project Management [include for external adverts]Experience with managing products built by engineering teams Ability to lead and manage others effectively, coaching and giving feedback to support development Data-driven in decision making Highly organised and able to plan, manage, track and deliver effectivelyAssertive but diplomatic and have a bias for action, collaboration and optimism Proactively solve problems, helping to make decisions and build recommendations by interpreting data and insight from multiple sources Comfortable sorting out ambiguity and bring structure and clarity of purpose to a conversationGreat track record of working with engineering and design teams so that people will always want to have you in their teams Ability to see the big picture, without losing sight of the product details Managing others effectively and supporting development Ability to handle multiple competing priorities in a fast-paced environmentKnowledge of working with multiple functional areas, including product management, engineering, UX/UI, Client Delivery Proven ability to plan, mange, track and deliver on commitments Ability to work in a team effectively and / or work autonomously Ability to handle multiple competing priorities in a fast-paced environmentDefining product roadmaps, building collaboratively with design and engineering peers, and shipping at scale Capture, documentation and communication of requirements to support product realisationSuccess Measures:
Delivery against the product goals with measurable value 360 feedback demonstrating being a high performing, strong and capable team memberAlignment of the roadmap to vision and strategy, and achievement of business objectivesSeamless working with stakeholders in engineering, solutions and other key business functionsWhy else you'll love it here
Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership and most recently The Sunday Times, Best Places To Work 2023 Visit our UK perks hub - Octopus Employee Benefits
