Field Operations Specialist

Number of employees

85

California, United States

Posted on: 2025-02-06

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Gridware exists to enhance and protect the mother of all networks: the electrical grid. The grid touches everyone and makes our modern economy possible. But it’s also fragile. When the grid is compromised, everything grinds to a halt, and the consequences can be dire: wildfires burn, land is destroyed, property is damaged, progress stops, and lives are lost.  

Our team builds smart sensors that help utility companies to immediately detect, find, and fix outages and take steps to prevent new outages, and other related disasters, from happening at all. The need for power will only increase. We protect the grid of today while we build the grid of tomorrow.  

Gridware is privately held and backed by the best climate-tech and Silicon Valley investors. We are headquartered in the Bay Area in northern California. 

About Gridware
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.

Role Description
The Field Installation Specialist is responsible for executing on-site installations, maintenance, and support of Gridware’s advanced sensing systems. This role involves working closely with utility partners, troubleshooting technical issues, and ensuring high-quality installations that meet safety and performance standards. 
(Mo-Sat, 12h/day). And all accommodation, travel, food, of course, is covered  
Location: This role will involve significant travel (85% or more). The home base of an ideal candidate is California but this is flexible. 

This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!

Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) 
Paid parental leave 
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees. 
Commuter allowance 
Company-paid training 

Responsibilities

  • Planning and overseeing the installation of devices on electric poles in remote areas, ensuring adherence to project timelines, specifications, safety standards, and local permits. 
  • Working closely with line crews to provide clear instructions, guidance, troubleshooting, and supervision during the installation process. 
  • Acting as a liaison between Gridware and utility companies, local authorities, and community members, to facilitate communication and build positive relationships. 
  • Utilizing internal tools to maintain accurate records of installation activities, including site conditions, issues encountered, and corrective actions taken.  
  • Conducting site assessments and verify readiness for installation, addressing any technical challenges encountered during setup. 
  • Required Skills

  • 1-3 years of experience in field installation, technical support, or a related role. 
  • High school diploma or equivalent; additional technical certifications are a plus. 
  • Valid driver’s license with a clean driving record. 
  • Ability to provide clear direction and effectively oversee contractors and line crew personnel. 
  • Excellent communication and interpersonal skills to collaborate professionally with cross-functional teams, crew members, and utility customers.  
  • Ability to work independently in the field and adapt to dynamic and changing environments. 
  • Strong proficiency in spoken & written English. 
  • Successful candidates must demonstrate

  • Willingness to travel 85% or more. 
  • Flexibility and willingness to work a sprint schedule (example: 4 weeks onsite, 2 weeks off) as needed.  
  • Ability to work, and hike, outdoors in all weather conditions; including but not limited to snow, rain and varying temperatures. 
  • Bonus Skills

  • Knowledge of utility infrastructure, installation techniques, and safety regulations 
  • OSHA-10 or other safety certifications 
  • Proficiency in using GPS/GIS mapping tools or other outdoor mapping platforms 
  • Experience working with or as utility contractors, particularly pole inspection companies 
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