Field Engineer

Number of employees

27

Fargo, ND, United States

Posted on: 2023-10-03

Category: agritech

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

At Aigen our mission is to accelerate regenerative agriculture at a planetary scale—with a pesticide-free, solar powered robotics platform.

At Aigen, our mission is to accelerate the transition to regenerative agriculture—with a pesticide-free, solar powered robotics platform.

Do you have a track record of solving complex engineering challenges and delivering incredible products? Join us to make a real world impact at the confluence of cutting edge robotic technology, agriculture, AI, and climate. 52% of agricultural land is degraded by current management practices, and 60-75% of original soil carbon has been lost in lands used for agriculture (according to the IPCC).

With $7M raised to date, we are backed by a suite of investors including NEAGFCAgFunder, and Bessemer Ventures

The Role: As Field Engineer, you will be responsible for being the technical lead for the deployment of our robotic systems in the field. This individual will be responsible for building our field office, developing and leading training on robot operation, and managing all technical aspects of robot repairs and operations during the growing season. The ideal candidate will have a strong background in troubleshooting electro-mechanical systems, developing systems and processes from scratch, and a passion for leadership. As point person in the field, this engineer will interface directly with customers on a regular basis, so strong communication skills are a must. The Field Engineer will play a pivotal part in ensuring a smooth rollout of our robotic systems. This role will report to the Head of Field Operations and Engineering.

Aigen celebrates diversity in all its forms, and is an equal opportunity employer

Coverage: CNBC | NEA | Geekwire | AgFunder

Tools: Onshape, JIRA, Confluence, Odoo

Responsibilities

  • Leadership and Technical Expertise:
  • Act as technical lead for regional operations.
  • Manage deployment, modification, repair, testing, and upgrade of software and hardware in the field.
  • Outline, design, select, and install tooling for field service operations.
  • Lead field testing of prototype equipment.
  • Design/build field engineering trailers for field repairs/deployment.
  • Mentor and train less experienced Service Engineers on maintenance and operations of systems.

  • Infrastructure and Logistics:
  • Manage layout and build of first field service office/warehouse.
  • Occasional domestic/international travel for field service expansion.
  • Plan future expansions of field operations and testing offices.

  • Training and Collaboration: 
  • Develop and conduct training for seasonal field operators.
  • Maintain a collaborative and innovative environment.
  • Interface with customers to ensure customer satisfaction with equipment and service levels, as well as participate in customer operational/status meetings.

  • Support and Continuous Improvement: 
  • Dynamically react to changing priorities such as robot breakdowns and support organizational/administrative duties.
  • Drive continuous improvement programs and projects for Aigen to improve future deployments.
  • Instrumental in developing a scalable service model for future Aigen deployments
  • Requirements

  • Bachelor's degree in Mechanical Engineering, Agricultural Engineering or a related field.
  • Minimum of 5 years experience in an engineering role.
  • Valid driver's license.
  • Proficiency in interpreting and understanding assembly instructions and engineering documentation.
  • Exceptional communication skills, both verbal and written.
  • Knowledge of electrical systems is a plus.
  • Familiarity with hand tools and power tools.
  • Knowledge of farming practices is a significant plus.
  • Benefits

  • Stock options
  • Flexible (WFH) Mondays
  • Unlimited paid time off (15 days minimum)
  • Healthcare - 100% coverage for employee
  • Vision
  • Dental
  • 401(k)
  • Work on a team in which the qualities that diverse team members bring to the table are appreciated
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