Hyphen is a foodservice platform designed to help restaurant owners, operators, and budding chefs move their businesses forward by putting their kitchen operations on autopilot. We are addressing the operational complexities in the kitchen with the use of AI-based software and robotics. We help restaurants augment their workforce, reduce food waste, and ensure meals are created the way their chef intended.
Founded in 2020, our team is composed of leaders in advanced food-robotics, food-tech, and food-service – we know kitchens and the equipment that makes them run. We’ve seen the challenges that restaurants face as dining preferences continue to shift, and we’re here to help them adapt. We champion thoughtful, human-centered design, and we see its potential to improve our daily lives.
After experiencing a crucible moment amidst the global pandemic in 2020 (you can read more here), Hyphen was born to help restaurants in a time of need. Today, we have customers across the US with reservations for hundreds of systems to design, build, and deploy.
We’ve raised over $50M from top VCs and we’re growing rapidly. We have offices in the Bay Area and Los Angeles, with many of our roles open to partial or fully remote work. We’re a team of food and technology enthusiasts, laser focused on revolutionizing the restaurant landscape together.
The Opportunity:
We're looking for an experienced technician and fabricator to help build Hyphen’s next generation makeline. This role will work side by side with engineers and fellow technicians to fabricate, assemble, integrate, and test of various mechanical and electrical assemblies, both for engineering testing and for customer delivery. In addition to the core responsibilities of assembly and fabrication, the engineering technician may be asked to support other activities required to keep Hyphen moving at a rapid pace, including general supply chain tasks, facility buildout/upkeep work, customer site installations, and field service out of our San Jose facility.
What You’ll Do:
Assembly of complex automation equipment with purchased and fabricated components referencing assembly drawings and electrical schematics and in some cases only product BOM’s and CAD models.
Provide fabrication support for engineering and production, which may include cutting, bending, welding, machining, and other fabrication tasks.
Suggest and drive design for manufacturability / design for assembly improvements with the engineering team.
Work with engineering to redline BOMs, mechanical drawings, and electrical schematics as necessary.
Accurately document, complete, and report required information for work records and reports.
Work with the team to define and create component quality testing and test schedule during production.
Learn and use basic automation commands to test, diagnose, and operate the components and machine.
Actively contribute to lean initiatives to increase productivity and reduce costs.
Ensure all activities are done safely and follow procedures and guidelines when working in a prototyping & production environment. Maintain a safe, organized, and clean work area. Ensure all equipment is calibrated in accordance with calibration schedule.
Based on business need, assist, support and/or perform other job functions within department or other work areas within scope and ability.
As a member of operations, support supply chain tasks such as receiving of goods into ERP and transacting to inventory, kitting of assemblies for build and general facility housekeeping.
Assist in planning daily tasks and serve as a resource to other team members and assist in training efforts.
Consult with other team members, internal departments and/or external vendors to resolve issues related to installation and service/repair.
Who You Are:
You’re a person who loves to build things and takes pride in their workmanship.
You have proven experience in mechanical and electrical assembly, testing, troubleshooting, and field service work.
You are proficient in general fabrication techniques in support of part modification and or custom part and tooling creation
You have experience using drills, mills, lathes, saws and cut-off wheels.
You have a good working knowledge of controls systems and troubleshooting skills.
You have experience with wire and cable stripping, crimping and connector installation, drilling and taping of holes, etc.
You have a solid computer skills and are familiar with a variety of software packages. You’re comfortable navigating and viewing models in CAD. You’re familiar using ERP systems to log work and complete transactions.
You’re a self-starter with effective planning and organization skills.
You’re detail orientated and can demonstrate the ability to maintain and work to a schedule.
You’re willing to work flexible hours, including weekends and evening hours as required.
You have a valid Driver License, a good driving record, and the ability to legally operate a company vehicle/or personal vehicle for company business.
You must be able to travel up to 20% in support of training, out-of-state customers, and assisting other divisions as required to support business demand.
You have excellent technical aptitude, written and oral communication skills, and the ability to prioritize and deal effectively with people at all levels.
Hyphen Benefits:
Competitive salary and equity
100% company paid medical, dental, and vision insurance for the employee with 75% coverage for each dependent
2 weeks paid time off + 15 paid holidays
401(k) plan
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.