Energy Helper

Octopus Energy

3800

Newcastle, UK, United Kingdom

Posted on: 2025-01-31

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Octopus Energy has an exciting opportunity for an Energy Helper to join our new direct field teams!

We’re changing the landscape of traditional field sales and marketing and re-inventing customer interactions. We're focused on making energy greener and better, for everyone.

We put our customers first and are looking for amazing people to help us do that!

You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy and all we have to offer the public!

This role will cover Carlisle, Sunderland, Durham, Darlington, and Teesside.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do:

Speak with customers door-to-door, providing helpful, transparent information about Octopus Energy

Deliver great customer experiences, ensuring every conversation is positive and informative

Work closely with your team, sharing insights and supporting each other

What you'll need:

Experience in face-to-face sales or customer service (any industry!)

A friendly, engaging approach and a passion for talking to people

A positive attitude

Strong communication skills, with a focus on listening and understanding

The ability to work independently while staying connected with your team

A commitment to honesty and integrity in every interaction

£25,300 salary per year + unlimited commission

🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

🎁 Visit our UK perks hub - Octopus Employee Benefits

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