Driver Growth Marketing Principal

Via Transportation is a public mobility technology company that develops software and operational solutions for shared transportation networks. The company provides a comprehensive suite of products including microtransit, paratransit, student transit, corporate and campus shuttles, and health transportation services, serving cities, transit authorities, school districts, universities, healthcare providers, and corporations. Via's platform enables dynamic, on-demand routing and scheduling that maximizes vehicle utilization and reduces the number of single-occupancy trips on the road. By replacing inefficient fixed-route systems and private car trips with intelligent shared mobility, Via contributes to lower emissions and more sustainable urban transportation ecosystems. The company also offers Remix, a transit planning and scheduling platform, and has integrated Citymapper into its mobility-as-a-service offerings to help cities build more rider-centric networks. Via's mission centers on reimagining public transit to be more equitable, efficient, and accessible, ensuring that underserved communities gain reliable connections to jobs, education, and healthcare. What distinguishes Via is its combination of proprietary routing algorithms, real-time operations management tools, and in-house consulting expertise through Via Strategies, allowing it to serve both the technology and operational needs of transit agencies at scale.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Driver Growth Marketing Principal, you will lead top-of-funnel driver acquisition and sourcing strategies across North America. Bridging performance marketing, local brand presence, and community engagement, you will own candidate sourcing from awareness through initial application. You will champion recruiting safe, exceptional driver partners who serve as true brand and community ambassadors, helping expand accessible transit throughout North America.

What You’ll Do:

• Drive Data-Driven Sourcing & Spend Allocation: Own multi-market driver acquisition budgets across paid digital (Meta, Google, Programmatic), hyper-local media (OOH, direct mail, radio), and community channels. Continuously monitor data-driven KPIs to scale applicant volume while aggressively reducing Cost Per Applicant (CPA) and Cost Per Hire (CPH).
• Recruit Safe, High-Quality Community Ambassadors: Craft performance marketing positioning, messaging, and sourcing tactics specifically tailored to identify, attract, and activate driver partners who uphold high standards of safety, service excellence, and community representation.
• Execute Supply-Side Experimentation & Media Optimization: Formulate hypotheses and run rapid A/B and multivariate tests across creative messaging, audience targeting, landing pages, and referral incentives to establish playbooks that maximize driver conversion, retention, and lifetime value.
• Analyze Funnel Dynamics & Operations Handoffs: Deep-dive into driver conversion metrics across operational models to pinpoint drop-off bottlenecks and seasonal supply constraints, collaborating closely with the Driver Success team to ensure seamless handoffs from sourcing to onboarding.
• Scale Grassroots & Localized Playbooks: Partner with local workforce boards, community organizations, and municipal transit partners across North America to build grassroots driver-get-driver initiatives, local activation events, and high-converting candidate pipelines.
• Build Performance Dashboards & Reporting: Partner with analytics teams to build robust self-serve dashboards (Tableau / AI tools), tracking acquisition cohort health and reporting actionable funnel efficiency insights to leadership.

Who You Are:

• Experienced professional with 6+ years of growth marketing experience
• Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact
• Creative problem solver and continuous experimenter who challenges the status quo
• Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences
• You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
• Strong analytical skills - comfortable in SQL, Excel/Sheets, and BI tools
• Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment

Preferred Qualifications:

• Prior experience driving driver/courier/supply acquisition in a mobility, rideshare, or delivery network (e.g., DoorDash, Uber, Lyft, Instacart).
• Proficiency across paid digital (Meta, Google, DSPs), hyper-local offline media (OOH, direct mail, radio), and community-based recruiting channels.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $130,000 - $165,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?

Via is an equal opportunity employer.