Director Sales Operations - Digital

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

This position will be within the Fluence Digital business unit, formed following Fluence’s acquisition of San Francisco-based start-up AMS. Fluence Digital’s IQ platform uses artificial intelligence, advanced price forecasting, portfolio optimization and market bidding to ensure energy storage and flexible generation assets are optimally participating in wholesale electricity markets.

ABOUT THE POSITION: 

This position will be within the Fluence Digital business unit, formed following Fluence’s acquisition of San Francisco-based start-up AMS. Fluence Digital’s software technology uses artificial intelligence, advanced price forecasting, portfolio optimization and market bidding to ensure energy storage and flexible generation assets are responding optimally to price signals sent by the market. The Fluence Digital team is highly motivated by developing advanced optimization strategies to transform the way we power our world. We are deeply concerned by our changing climate and excited to have the opportunity to play a part in the decarbonization of the electricity sector. 

The key to our success as a digital company is the quality of our people. The overarching goal of the Director of Sales Operations is to make Fluence Digital's business development and sales team more successful. The role will apply a critical eye to how we work as a team, including our tools and processes, and implement initiatives to enable us work more efficiently and in a more collaborative manner. Success in this role is measured by the acceleration of our sales cycles and ability to cover a broader range of markets, customer types, and applications. The Director must diagnose complex problems, deliver actionable insights, manage multi-stakeholder projects, and address inefficiencies using scalable processes and tools. 

 

The role will be based in Fluence Digital’s San Francisco office (remote candidates are encouraged to apply), and will report to the Senior Director of Business Development, with close interaction with Product, Data Science, Engineering, Strategy, and Operations teams.  

Key role accountabilities include: 

·        Alignment of goals, objectives and key results, and activities 

·        Continuous improvement in Commercial team performance and efficiency 

·        Issues identified to Commercial leadership; time to resolution 

·        Commercial team members’ satisfaction with processes and tools 

·        Achievement of professional development objectives 

 

Key role responsibilities include: 

·        Planning (25%):  

o   Translate Fluence Digital and Digital Commercial’s mission / vision / values and pain points into tangible objectives and key results 

o   Support growth initiatives (e.g., new market entry) with resourcing requirements and outcome forecasts 

o   Define metrics for success and maintain forecasts and budgets 

o   Manage after-action and business unit reviews 

·        Reporting (25%):  

o   Collect data on Commercial team performance, including sales and customer success, leveraging appropriate CRM and other cloud-based tools 

o   Formulate actionable data-driven recommendations 

·        Project management (25%):  

o   Scope and oversee special projects that require dedicated resourcing from the Commercial team and / or others within the Digital business unit 

·        Infrastructure (25%):  

o   Scope, implement, and administer tools that streamline processes, enhance visibiity and decision-making 

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In Colorado, the standard pay range for this role is $165 - 180K annually.  This range is specific to Colorado and may not be applicable in other locations.