Delivery Operations Specialist, Natick

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

 

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

 

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The role of the Delivery Operations Specialist is to ensure a smooth and seamless process leading to an excellent customer experience for every delivery in their region. This role will be responsible for preparing the vehicles for delivery, prepping necessary customer paperwork with a focus on accuracy, and helping execute all steps necessary throughout the delivery day.  We prioritize a world-class customer service experience, and our Delivery Operations Specialist will play a key role in continuing to build upon the Lucid Motors brand through their organization and support of the sales team throughout the delivery day.

Our ideal candidate has an unwavering commitment to the accurate collection and recording of customer information and possesses demonstrable interpersonal and communication skills. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities. You are an active listener, attentive and articulate, capable of balancing the technical (mind) with the creative (heart) that helps customers on their journey with Lucid. 

The Delivery Operations Specialist role combines customer service, and business development, requiring a high degree of customer-focused energy.

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