Delivery Advisor, Costa Mesa

Number of employees

7200

Costa Mesa, CA, United States

Posted on: 2022-06-15

Category: emobility

Apply now

Please let Lucid Motors know you found this job on Work in Green. This will help us grow!

Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We launched Lucid in 2016 to build the world’s best cars and accelerate the shift to clean energy. Our vehicles deliver best-in-class performance *and* efficiency. Equally important, we’re building a world-class team: From our state-of-the-art factory in Arizona to our global headquarters in California’s Silicon Valley, we’re recruiting high-performing people who want to help decarbonize Earth. Join us!

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid is building a brand. A post luxury brand centered around sustainability and the human experience. We’re looking for an enthusiastic and conscientious Delivery Associate to build Lucid with us.

As a Delivery Associate, your primary responsibility will be to successfully articulate and deliver the Lucid brand and a personalized ownership experience to our customers

To be successful in this role you should be an incredible communicator with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor.  

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
 
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The Role;

  • As a Delivery Advisor, your primary responsibility will be to successfully articulate and deliver the Lucid brand and a personalized ownership experience to our customers.
  • You will seek to understand the customer before delivery by connecting with the sales team and unpacking the customer journey to learn preferences and customizations required.
  • You will tailor deliveries to the owner’s needs through asking the appropriate questions to deliver on an exceptional customer centric experience.
  • You have the ability to prioritize and schedule tasks independently that places the delivery experience at the center of your decision making.
  • You will manage a pipeline of customers through the stages of delivery preparedness and readiness.
  • On the day that customers receive their vehicles, you will walk owners through all the key features and functions of their Lucid vehicle.
  • You demonstrate a passion to continually refine and adjusting engagement approach to improve customer experiences through feedback and review of customer delivery outcomes.
  • ·       You are an enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. ​
  • ·       The Delivery Advisor is driven by achievement and thrives in an environment where goals are set and attained.
  • ·       The Delivery Advisor will work closely with the Delivery Operations Specialist, sales and service teams.
  • You will typically work from a location that conducts both sales and service activities. We see this role as a key member of the delivery process and a loyalty driver for the Lucid brand
  • You Bring:

  • 3+ years of customer-facing and operational planning experience.
  • Experience in a luxury retail or hospitality environment preferred. 
  • Expertise in using Salesforce or an equivalent CRM system with pipeline management experience.
  • A Bachelor’s degree or equivalent experience in business, sales, or related discipline. 
  • Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner.​
  • Demonstrates a passion and enthusiasm for Lucid products and technological advances.  
  • Similar climate jobs

    These are some of our top picks for great climate jobs on Work in Green.

    View all jobs
    Lucid Motors logo
    United States
    Lucid Motors logo
    United States
    Number of employees

    7200

    Full time
    Emobility
    Harbinger logo
    United States
    Number of employees

    330

    Internship
    Emobility
    Lucid Motors logo
    United States
    Number of employees

    7200

    Full time
    Emobility
    Lucid Motors logo
    Saudi Arabia

    6399 Emobility jobs at Lucid Motors

    Lucid Motors is hiring Product Planning and Marketing Manager,Lead Material Handler ,Lead Material Handler , and more.

    View all jobs at Lucid Motors
    Lucid Motors logo
    United States
    Lucid Motors logo
    United States
    Number of employees

    7200

    Full time
    Emobility
    Lucid Motors logo
    United States
    Number of employees

    7200

    Full time
    Emobility
    Lucid Motors logo
    Saudi Arabia
    Lucid Motors logo
    Saudi Arabia