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Employment type:
Full time
Experience required:
Intermediate
Salary
Salary not provided
About the company:
About Pivot Bio:
Fueled by an innovative drive and a deep understanding of the soil microbiome, Pivot Bio is pioneering game-changing advances in agriculture. Our first commercial product harnesses the power of naturally-occurring microbes to provide nutrients to crops. We are dedicated to providing new sustainable ways for farmers to improve yield as they work to help feed the world’s growing population. Read/Hear more about Pivot Bio on Forbes or PBS News Hour.
Position: Customer Success Representative; Ames, IA
Are you looking for an opportunity to work in a rapidly growing customer success team that does meaningful work and is highly collaborative? Our team quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a thorough knowledge of commercial product, technology, and operations processes. We are looking for an individual who enjoys learning new things, creating relationships, and supporting an adaptive and ever challenging environment with a progressive company that is changing the world for farmers today.
This role will support customers, prospects, the independent sales rep network, and commercial sales teams through direct and indirect interactions, delivering a high standard of support. As a representative of the Customer Success Center, this role is charged with supporting all operational aspects necessary to deliver a superior customer experience including but not limited to marketing, shipping, invoicing, agronomic support, and data file management. This role is responsible for creating new processes that are scalable and sustainable as well as improving current processes and documentation.
Responsibilities:
Qualifications and Experience:
**Must be authorized to work in the United States
What we offer:
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