Business Tools Analyst

Number of employees

5500

Newark, CA, United States

Posted on: 2023-11-16

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience.  We constantly seek talented, motivated individuals possessing a proven track record of excellence to join our team.  Become part of a once-in-a-lifetime opportunity to transform the automotive and mobility industry.

We're looking for a Business Tools Analyst to join our Information Technology team. In this role, you'll take a lead in executing a strategic roadmap for the Business Tools function. You'll drive, design, and build out the required flows, usage and integrations between Smartsheet, Docusign Tableau, Jira, Jama and other SAAS applications.

As a Business Tools Analyst, you'll partner with IT and business teams to establish best practices, improve current and future project processes, and manage integrations and reporting. You will maintain a reliable, secure, and efficient process and data communication infrastructure.

You will work with Business Owners, Process Owners and end user communities to obtain business requirements based on current pain points and future system needs. You will promote cross-functional coordination through project planning, management, and the building of relationships. You will provide updates for business processes, business flows and policies and procedures. You will work collaboratively with Information Technology teams and business teams to accomplish company initiatives. You will seek to understand and maintain an awareness of business operations for the systems you support.

Use your creative problem-solving and strong technical expertise to impact the entire business. If you are highly motivated, thrive on big challenges, and approach your work with ownership, openness, and optimism-we'd love to hear from you!

Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
·       California (Bay Area) - $115,000 - $165,000

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Lucid maintains your privacy according to its Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

Administrative:

  • Drive the strategic roadmap and architecture for improved tool utilization through documentation, training, coaching, and optimization, enabling stakeholders to work with even greater productivity.
  • Be a technical expert on tool usage, standard methodologies, and implementation.
  • Document product solutions that align with the Lucid’s goals.
  • Develop and maintain documentation and end-user training materials.
  • Assist in the delivery management processes and enforcement.
  • Communicate, written and verbal, with technical and non-technical cross-functional team members.
  • Manage Smartsheet portfolio and reduce usage across Lucid, perform usage audits, provide proactive reporting to assist with annual licensing renewals, and maintain strong vendor relationships.
  • Representing IT Tools team while working with internal teams and external partners.
  • Resolve problems reported by end users.
  • Specify system requirements and design solutions (understand wireframe, backbone, under belly, dependencies,)
  • Research and make recommendations regarding Smartsheet system administration.
  • Teamwork:

  • Troubleshoot and fix technical issues in timely manner.
  • Work with the team to ensure consistent performance.
  • Work with teams across Lucid on cross-team initiatives.
  • Troubleshoot and resolve problems as part of our on-call rotation.
  • Develop and maintain operations tools.
  • Be an advocate to drive transformation of how we manage work.
  • Act as lead on projects assigned.
  • Work with PMO to keep project plan, budget and action items updated and current.
  • Provide communication and project status updates.
  • Facilitate project meetings.
  • Assist with developing implementation plans.
  • Work with management team to resolve issues.
  • Provide project status reporting.
  • Security and Compliance:

  • Implement security best practices to ensure the integrity and confidentiality of data stored within Smartsheet.
  • Support and administer integration with third-party applications (Ex: Tableau, Jira, Workato etc…)
  • Manage Smartsheet security and connectivity (Rights, permissions); Set up user accounts and permissions.
  • Adopt a global mindset when approaching Access and Authentication requests.
  • Ensure compliance with relevant industry standards and regulations.
  • Setup and workflows, as well as identify where functionality can/cannot meet user requests.
  • Providing assistance in the management and support of integrations between tools in development landscape, including: Jira, Confluence, SmartSheet, JAMA, Tableau, ServiceNow, Okta, SailPoint, Workato, Docusign, etc.
  • Understand and plan for release updates, plug in etc. for SaaS applications.
  • Define and document policies in conjunction with security and procedures where applicable for portfolio tools.
  • Minimum Qualifications:

  • BS in Information Technology or Systems
  • 4 years of experience with Smartsheet premium applications including Control Center, Data Mesh, pivot app, Bridge and complex formulas, Jira, and Atlassian suite of tools ie: JSM, Confluence, Assets, Plans
  • Experience with DocuSign template and workflow management, user permission and group membership maintenance.
  • DocuSign report creation, scheduling and supporting department requests.
  • Experience with JAMA and product requirement gathering environments.
  • Business Requirements gathering, documentation, and process flow mapping.
  • Strong computing skills with relevant software applications, including but not limited to: Microsoft Office Suite, Atlassian Suite, DocuSign, Asana or other PPM tools
  • Preferred Qualifications:

  • Experience in Project Management best business practices; Agile methodology a plus
  • Experience in Quality Assurance test methodologies
  • Strong at developing business relationships.
  • Familiarity with the Software Development Lifecycle (SDLC)
  • Experience with WASP inventory control is a plus
  • Able to work independently with minimal guidance in a rapidly changing environment.
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.
  • Excellent customer service, communication, documentation, work prioritization and analytical skills.
  • Ability and willingness to go above and beyond the comfort zone when it comes to learning about other infrastructure services when needed.
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