Area Service Manager- Energy Storage

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

The primary purpose of the Area Services Manager is to act as a support interface with all Energy Storage projects across a defined Region. The individual will be directly responsible for multiple support efforts depending on life cycle stage of project and will span commissioning to Post COD support.

Areas of focus will be: Co-development and execution of ES Ops processes/documentation, New Project Deployment Support and post COD support including issue identification and resolution, Project Reporting and Analytics.

· Drive and own O&M Service Business performance across key business metrics (Safety, Finance, Maint etc.).

· Own the service relationship with the customer through maintaining clear lines of communication, knowledge and execution of the contract.

· Own the safety culture, building on established Fluence safety management system (SMS).

· Owning the regional income state performance, including budget development in consultation with Global Services Lead.

· Drive proactive and reactive maintenance execution in Fluence Energy managed projects defined asset management strategies while incorporating a continuous improvement approach.

· Manage multiple 3rd party service vendors in the safe execution of O&M services across contracted projects.

· Identify new issues affecting product performance or Fluence Energy Service and Support business performance, develop plans for resolution, socialize, execute resolution, and follow up to ensure sustainable.

· Support/Lead/Facilitate internal and external Root Cause Analysis and Management of Change Activities.

· Facilitate site support by supporting global services OEM suppliers’ management.

· Assist in the development & deployment of asset management strategies for customer assets.

· Lead Battery Energy Storage Array O&M training efforts of new owners and 3rd party service providers.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.

To support our teams and their families beyond the workplace, Fluence provides an outstanding benefits package effective day one of employment!  Fluence provides medical benefits, employee resource group opportunities, 401K options and first-rate PTO/Vacation plans for valuable work life balance.

🔋 ERG Opportunities #diversity 

🔋 Unlimited PTO

🔋 Medical, Dental, Vision, Life and Pet Insurance

🔋 Annual Bonus Incentive