Vice President Digital Commercial, EMEA

Number of employees

1010

Zurich, Switzerland

Posted on: 2023-01-25

Category: energy

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.
 
OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

This position will be within the Fluence Digital business unit, formed following Fluence’s acquisition of San Francisco-based start-up AMS. Fluence Digital’s IQ platform uses artificial intelligence, advanced price forecasting, portfolio optimization and market bidding to ensure energy storage and flexible generation assets are optimally participating in wholesale electricity markets.

ABOUT THE POSITION

Fluence Digital is a SaaS (Software-as-a-Service) company with an AI (artificial intelligence) software platform that uses deep learning algorithms to enable strategic, optimized trading of complex assets in energy markets.  We’ve built the most advanced deep neural network optimization and trading platform specifically designed to enable the real-time, optimized transaction of complex energy assets, including batteries, solar, and wind.

Fluence Digital’s software technology uses artificial intelligence, advanced price forecasting, portfolio optimization and market bidding to ensure energy storage and flexible generation assets are responding optimally to price signals sent by the market. The Fluence Digital team is highly motivated by developing advanced optimization strategies to transform the way we power our world. We are deeply concerned by our changing climate and excited to have the opportunity to play a part in the decarbonization of the electricity sector. 

The VP Digital Commercial, EMEA will be an integral member of Fluence Digital’s Commercial Leadership team, leading Fluence Digital’s EMEA business development and customer success efforts. The role will focus on the EMEA Market but may serve some strategic global clients with operations outside on occasion. 

The role will be based in Fluence Digital’s London England office (remote candidates are encouraged to apply) and will report to the Global Head of Digital Commercial, with close interaction with the Product, Marketing, Finance, Strategy & Operations teams. 

Follow Fluence on LinkedIn:  Fluence LinkedIn
Fluence Career Page: Fluence Careers

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. 

Key role responsibilities include:

  • Business development: lead regional sales team and revenue targets and provide internal & external leadership. 
  • Executive leader responsible for Fluence Digital’s growth in the EMEA market, acquiring new customers for Fluence Digital’s products while maximizing value creation for existing customers.
  • Own executive relationships with key accounts active in EMEA including investor-owned utilities, retailers, and independent power producers. 
  • Drive efficiency and performance within the EMEA Commercial team, including business development and customer success, highlighting best practices, collecting lessons learned, and  
  • Oversee the scoping and utilization of Fluence Digital’s sales engineering tools and processes to model and quantify the value Fluence Digital can add for individual customers. 
  • Customer Success:  retain and grow revenue of existing customer by focusing on value creation and a world class customer experience. 
  • Provide the “voice of the customer,” highlighting requirements and key purchasing criteria. 
  • Identify new commercial opportunities based on customer engagements, first-hand knowledge of the California market, and research into other markets; quantify the value of these new opportunities and drive prioritization. 
  • Monitor policy and regulatory developments in EMEA by attending stakeholder initiative processes and participating in industry associations; inform internal stakeholders on impacts to Fluence Digital commercial and product strategies. 
  • Marketing
  • Track customers’ readiness to engage Fluence Digital; maintain accurate records in Fluence Digital’s customer relationship management system. 
  • Track maturation of Fluence Digital’s competitive environment to inform Fluence Digital positioning, product offering, and go-to-market strategies. 

  • What will our ideal candidate bring to Fluence?

  • (Candidates who do not meet all criteria are encouraged to apply.) 

  • Sales and customer success leadership experience 
  • Minimum of 10 years’ experience conducting technical sales with large enterprise customers, ideally in the energy industry 
  • Owning sales coaching responsibilities and regional revenue targets, formulating go-to-market strategies, and identifying the resources required for success 
  • Charting sales cycles, anticipating obstacles, and managing recruiting and team optimization 
  • Engaging at executive level with customers at different stages of a sales funnel 
  • Supporting your team to engage customers with a view towards value creation, utilization and satisfaction
  • Mapping accounts & profiling buyers within client organizations 
  • Building trusted relationships with client counterparties 
  • Ensuring alignment with customer requirements and key purchasing criteria 
  • Driving deals to successful close 
  • Overseeing deal teams, including functional experts (e.g., engineering, legal) outside a reporting line 
  • Anticipating deadlines and managing expectations 
  • Ensuring proper and timely contract drafting, reviews, and approvals 

  • Analytical skill set 
  • Self-starter: eager to dive into details of previously unknown or lesser-known topics 
  • Experience in managing sales and customer success teams using data analyses and delivering targeted insights to internal & external stakeholders 
  • Efficient and creative problem-solver who is mindful of business objectives, and drives towards decision-making 

  • Communications 
  • Excellent verbal and written communication skills, including understanding audiences and tailoring messaging accordingly 
  • Experience working with CRM systems to support clear communication, pipeline management, and scaling of sales teams 
  • Strong interpersonal and listening skills (e.g., to facilitate cross-functional collaboration, to gather customer requirements) 
  • Ability to identify key takeaways and to translate them into data-driven recommendations and action plans 

  • Leadership 
  • Eagerness to lead in a collaborative, dynamic, and team-based environment 
  • Excellent organizational skills and attention to detail 
  • Demonstrated executive leadership, project management, research, and execution skills 
  • Experience managing the professional development of junior colleagues 
  • Experiencing managing across functional domains 

  • Education 
  • BS/BA in an analytical field (e.g., Computer Science, Engineering, Mathematics, Finance, Business, or related field) 
  • MBA degree (or similar graduate degrees) is an asset


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