Lucid Motors

Newark, CA, United States

Posted on: 2022-05-12

Category: emobility

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

UX Researcher and Strategist

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The UX Researcher and Strategist serves as an advocate for users with a lens towards brand, business, design, and technology. This role will work on challenges like in-car HMI digital and hardware systems, infotainment, voice, touch, and mobile apps.  

The UX Research and Strategy team is looking for inspiring and dynamic UX Research & Strategy thought leaders to build Lucid with us. This role is based on-site in headquarters in Newark, CA.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
 
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The Role

  • Substantiate the designers' work and the decisions behind them.
  • Advocate and drive product strategy for a user-centered focus.
  • Lead research operations, documentation, and participant management (screening, recruiting, scheduling, incentivization)
  • Lead critical research efforts and conduct studies that deepen our understanding of the user experience.
  • Conduct research using qualitative and quantitative methods
  • Create actionable insights across the product development lifecycle, including UX testing of early prototypes, such as concept validation, usability, IDIs and group interviews, surveys, and more.
  • Work in a highly collaborative fashion as a strategic partner to business leads, product managers, designers, and engineers
  • Oversee, collaborate, and prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
  • Persuade action by providing thought leadership to partners and decision-makers at all levels of the organization, communicating your insights through writing, presentations, or conversations.
  • Work closely with design, product management, and cross-function teams to develop innovative end-to-end solutions that address top outcomes.
  • Qualifications

  • Minimum 3 years of experience conducting user research in an applied setting, including end-to-end experience with all aspects of research (e.g., study design, recruiting, moderation, analysis, reporting)
  • Experience working as a user research lead on multiple projects, managing end-to-end research initiative
  • Experience with a full range of research methods: qualitative and quantitative, attitudinal and behavioral.
  • Previous experience participating in field studies and in-person labs, remote moderated and unmoderated studies, research for multiple devices and form factors, and a strong grasp of quantitative data analysis and statistics.
  • An online portfolio of work samples demonstrating the ability to plan and execute impactful user research, and to extract actionable insights from qualitative and quantitative data.
  • Verbal and written skills in English.
  • Advantageous

  • Experience with at least 1 physical & digital product research study (not just mobile or tablet)
  • Experience with a variety of research tools and platforms; Eye Tracking Glasses, Research platforms, e.g. UserTesting(.com), UserInterviews(.com), Qualtrics, and Tableau
  • Automotive & transportation industry experience or have worked on IoT or other complex physical & digital products or start-up experience.