Transaction Operations Associate

Number of employees

5500

McLean, VA, United States

Posted on: 2022-07-08

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are currently seeking a Transaction Operations Associate for Lucid. This person will be responsible for ensuring that Lucid can support Inside Sales and customer-facing field Sales teams from the reservation process through deliveries to the customers and acting as an extension of the DMV Operations team located at Newark. 

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
 
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

Responsibilities:

  • Coordinate with the Sales, Delivery and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate. 
  • Work closely with Systems teams to define business requirements for Lucid’s systems, focusing heavily on process automation. 
  • Record information and ensure data quality in multiple systems. 
  • Support the continued expansion of Lucid’s operations across new states. 
  • Provide operational support to business partners for ad-hoc initiatives. 
  • Process DMV registrations for Lucid’s internal fleet 
  • Support revenue recognition reviews on an ongoing basis 
  • Develop training material to support the onboarding of new hires and provide training to new hires
  • Qualifications:

  • Preferably 3+ years of experience with Virginia Dealership Title and Registration, Dealership Business Office administration or Dealership Finance Assistant preferred.
  • Demonstrated experience in processing Title and Registration, Sales Contract Processing and other Sales and DMV documents for the state of VA. 
  • Passion for the customer experience, and an understanding of how operational efficiencies impact said experience. 
  • Ability to partner cross-functionally to deliver major initiatives, all while relentlessly prioritizing based on need. 
  • Comfort navigating ambiguity, and an ability to create in an undefined, unestablished environment. 
  • Self-starter mentality and comfort working in high energy, fast-paced environment 
  • Exceptional organizational skills and attention to detail 
  • Strong communication skills, both written and verbal
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