Technology Operations Director | Business Ops

Number of employees


South Burlington, VT, United States

Posted on: 2024-05-08

Category: transportation

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Employment type:

Full time

Experience required:



Salary not provided

About the company:

BETA Technologies is creating an electric transportation ecosystem that’s safe, reliable and sustainable. A relentlessly focused team is building an extensive charging infrastructure and ALIA, the world’s most technologically advanced electric vertical aircraft (EVA).

BETA’s platform and products are strikingly simple. Prioritization of safety and a pragmatic approach to certification drive elegant redundancy, appropriate diversity of implementation and simplicity of control. ALIA’s fixed-pitch propellers and centrally located batteries make it an inherently stable aircraft that is safe to fly and easy to maneuver.

At Beta Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture. 

As the Technology Operations Director at BETA Technologies, you will be at the forefront of driving innovation and excellence in our technology infrastructure. Your role will be instrumental in overseeing the administration, optimization, and strategic development of our information systems, aligning with BETA's vision to revolutionize the future of aviation.

Inclusivity Statement
Each of our backgrounds influences how we evaluate our own abilities. Research reveals that BIPOC, LGBTQ+, women, those from working-class backgrounds, individuals with disabilities, and other marginalized groups may hesitate to apply for roles if they don't meet all the requirements. Many skills can be learned on the job. If you can envision contributing value to our community and meet most criteria, we encourage you to apply.

BETA Technologies provides equal employment opportunity to all individuals regardless of their race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, place of birth, citizenship, disability, veteran or military status, health coverage status, HIV status, genetic information, crime victim status, pregnancy or a pregnancy-related condition or any other characteristic protected by state, federal, or local law. The company does not discriminate, and will not discriminate, and will not tolerate discrimination, based on any of these characteristics during the application process or in employment.

All offers of employment at BETA Technologies are contingent upon favorable results of a thorough background check.

BETA Technologies is an E-Verify employer.  

How you will contribute to revolutionizing electric aviation:

  • Lead the administration of our AWS environment and all aspects of our Microsoft cloud environment, including Microsoft Entra Domain Services, Entra ID (Azure AD), and Intune
  • Oversee the maintenance and administration of our computing environments, including system software, applications software, hardware, and configuration management
  • Manage the configuration, management, and maintenance of our networking infrastructure, including DNS, switches, VPN, interoffice networks, firewalls, and internal routing
  • Implement strategies for network monitoring and optimization to ensure reliability and performance
  • Lead the installation of new network infrastructures, including Aruba and Fortinet platforms
  • Lead the administration and maintenance of Office 365 and Google Workspace
  • Oversee the maintenance, configuration, and monitoring of endpoints and security using Microsoft Intune, Kandji MDM, and cloud-based RMM services
  • Organize and schedule upgrades and maintenance for networks and systems to minimize downtime
  • Manage the configuration, monitoring, and maintenance of backup and replication routines, including documentation and testing
  • Organize, configure, and implement regular disaster recovery fire drills, with regular review of procedures and documentation
  • Implement systems and services monitoring to identify issues and propose solutions proactively
  • Lead troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
  • Lead the Tier 2 technical support team, ensuring timely resolutions to issues at all BETA offices. Provide guidance and support to team members, fostering a culture of excellence and collaboration in delivering exceptional technical support services

  • Minimum Qualifications We are seeking:

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 7+ years of experience in IT infrastructure management or related roles
  • Strong technical skills in system and network administration, with proficiency in AWS, Microsoft domain services, and networking technologies
  • Experience with configuration management tools and techniques
  • Knowledge of cybersecurity principles and best practices
  • Excellent leadership and communication skills, with the ability to effectively manage teams and communicate technical information to non-technical stakeholders
  • Strong problem-solving and decision-making abilities, with a focus on delivering results and driving continuous improvement
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