Technical Project Manager

Number of employees


Remote, United States

Posted on: 2023-10-24

Category: sustainability

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Employment type:

Full time



Experience required:



Salary not provided

About the company:

Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Zignal’s AI-powered platform analyzes billions of data points in real time, accelerating mission critical decision making by empowering leaders with contextual situational awareness of the information environment.

About Zignal Labs

Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Analyzing billions of data points in real time,  Zignal's AI-powered platform accelerates mission-critical decision making by empowering leaders with contextual situational awareness of the information environment.

Fully remote, with Silicon Valley roots and team members in over 20 states, Zignal serves customers around the world. Learn more at

Zignal is looking for a detail oriented, analytical, and experienced technical project manager to manage highly technical open source intelligence projects. You’ll work with a team to proactively monitor content, flag notable items, calculate the impact and reach of these items, and to train artificial intelligence and machine learning systems. You’ll be a valued member of the Zignal Customer Operations team and work cross functionally with our Product, Implementation, Sales, and CS teams to ensure the success of this strategic program

You’ll have the opportunity to work closely with our customers and partners, surfacing ad hoc insights, developing and delivering recurring update reports, and identifying other areas where Zignal could provide additional value. You will help cultivate and grow our internal expertise, execute service delivery for customers, and be entrusted to interface with customers as needed. 

You are methodological, energetic, detail-oriented and self-driven. You can find and communicate actionable insights, work effectively with multiple internal and external stakeholders, manage simultaneous workflows, and deliver outputs according to strict timelines. You also have experience and deep interest in tracking geopolitical issues and building Boolean queries to find precise results.  Excellent communication skills, strong analysis skills, creative problem solving, and adaptability are a must.

Why join Zignal Labs?
- Competitive salary based on the work you do
- Flexible time off – work with your manager to take the time you need
- Excellent medical, dental, and vision coverage
- Paid parental leave plan
- Professional development and growth programs 
- A tight knit, collaborative, and transparent environment to help you succeed

Zignal Labs is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Applicants must be authorized to work in the United States for any employer. No sponsorship is available for this position.

In this role you will:

  • Set strategy with program leadership. Create execution strategies that will drive outcomes on a set of deployments that contribute to the overall strategy of your project
  • Create user traction, deliver major wins aligned with program managers’ objectives, and communicate this impact to project stakeholders
  • Proactively monitor public information related to our customer’s strategic prerogatives & emerging topics of interest 
  • Maintain and build machine learning systems, measure performance, and analyze metadata to ensure proper intelligence collection and delivery
  • Leverage discretion while alerting customers about breaking news & trending topics that affect their organization and strategic operations 
  • Work with both the Zignal and client team to prioritize, define and execute tasks required to meet key deadlines
  • Update project tracker documents and report on progress in team meetings
  • Flexibility for occasional weekend and off hour work as needed

  • Required Skills and Qualities:

  • BS/BA, equivalent experience in Business, Communications, Computer Science, or a related discipline or 10+ years intelligence agency/DoD experience 
  • Minimum 7 year DoD intelligence,  intelligence agency, or OSINT experience in research and/or quantitative analysis or media monitoring experience 
  • Demonstration of an understanding of the social media detections function and extensive knowledge of gathering data from all available social media platforms:  Twitter, Tiktok, Telegram, WhatsApp, and Facebook
  • Strong analysis skills, and experience working with analytics platforms and experience with modern languages such as Python and Terminal/CLI
  • Highly organized and detail-oriented, with excellent time management, prioritization and poise under pressure
  • Outstanding communication skills, both written and verbal and the ability to define and distribute actionable recommendations
  • Results-oriented logical thinker, with a passion for solving customer challenges
  • An agile and conscientious self-starter who thrives in a fast-paced environment

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