Talent Acquisition Manager, Uganda | M-KOPA Kampala

M-KOPA is a fintech and digital financial services company that provides smartphones and a range of financial products to everyday earners across sub-Saharan Africa, operating in Ghana, Kenya, Nigeria, South Africa, and Uganda. The company uses an asset-financing model that allows customers to make an initial deposit on a smartphone and then pay it off through affordable daily, weekly, or monthly installments, building a credit history in the process. This approach has enabled M-KOPA to serve over 10 million customers and unlock more than $2 billion in credit for individuals who are largely excluded from traditional financial systems. M-KOPA's suite of services extends beyond device ownership to include digital loans, health insurance, device protection, and affordable data bundles, all designed to expand economic opportunity for low-income populations. The company also operates a large network of over 35,000 sales agents, many of whom are themselves beneficiaries of the economic empowerment model M-KOPA promotes. M-KOPA has been recognized among the world's top fintech companies and continues to scale its impact across the African continent. While M-KOPA is primarily categorized as a fintech company, its roots are in the renewable energy and pay-as-you-go solar sector, where it pioneered off-grid solar solutions for underserved communities before expanding into smartphones and broader financial services. This evolution reflects the company's enduring mission to connect underserved populations to transformative technologies and financial tools that improve quality of life and drive sustainable economic inclusion.

Talent Acquisition Manager, Uganda | M-KOPA Kampala

You’re a recruiter people rely on. Your hiring managers trust you, your pipeline is healthy, and you’re probably happy where you are. But when did a hire of yours last change something bigger than a team’s headcount

What makes this role interesting,

Perhaps in your current role: you fill requisitions from someone else’s brief. Here: you help write the brief, because you know the Ugandan talent market better than anyone else in the room.

Maybe you currently manage one kind of hire. Here: field sales, customer support, operations, technology, finance, fraud, leadership, the list goes on and often in the same month.

You will,

• Own hiring across a broad mix of roles in Uganda and beyond (Kenya, Ghana, South Africa, Nigeria and Europe) partnering directly with our leadership teams.

• Build the sourcing engine: talent pools, referrals, and professional community relationships.

• Run recruitment like a product, measuring quality of hire and telling hiring managers honestly when a brief doesn’t match the market.

• Extensively use AI tools to improve the quality of your work, Claude, Notion, Ashby.

This role is demanding, and you’ll be accountable for outcomes, not activity. If that appeals, you’re probably ready for exactly this.

About Us

In Uganda, M-KOPA has unlocked more than UGX 1 trillion in credit for over one million customers. 53% bought their first smartphone through us, and 86% use their device to earn an income. Across the group we’ve passed 10 million customers, with 2,500+ employees and 35,000+ agents. We doubled from 5 million to 10 million customers in under two years, and our hiring has to keep pace. That’s why you may have seen us advertising several roles. It’s deliberate, and this one is where it starts.

For Remote roles:

This is a remote role, (you will be expected to travel to the office 1 day a week min) you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. You will be reporting to the Head of TA

Expertise

• Demonstrable end-to-end recruitment experience in Uganda, across both high-volume and specialist hiring.

• Other African Country experience will be a significant benefit or a growth opportunity

• A proven track record of sourcing and attracting candidates directly through adverts, referrals and your own network.

• Strong command of the Ugandan labour market, including how to close a candidate holding a counter-offer.

Not sure it’s for you? Let’s have a conversation and find out.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.