Surveyor Training Manager

Octopus Energy

3800

United Kingdom, Remote, United Kingdom

Posted on: 2023-09-15

Category: energy

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Expired

Employment type:

Full time

Remote?

Yes

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

Octopus Energy Services is spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and EV chargers; to low carbon heating, home batteries, solar, and beyond. We deliver smart energy, low carbon solutions for our customers.

We’ve fallen head-over-heels with smart meters, heat pumps, solar PV and all renewable tech - which instantly reduce customers' carbon footprint and give them control over their energy use. We are looking for an experienced Surveyor Training Manager who shares our vision to move away from fossil fuels, towards sustainable, smart technologies for our customers.

At Octopus, the customer is at the heart of everything we do. As the face of the whole company, our diverse, industry-leading field force delivers the outrageous experience Octopus Energy customers love and expect.

We're on the lookout for an experienced Training Manager to deliver all aspects of training to all of our Low Carbon Surveyors, whose job is to visit our customers homes across the UK and complete a survey to assess suitability for a heat pump; solar PV; loft and cavity wall insulation; or complete an Energy Performance Certificate.

If you have the drive to deliver training and educate our growing workforce of Surveyors through implementation of new training materials…. then we would love to hear from you!

This is a remote role, but you will be required to travel to various sites across the UK.

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do

Deliver our bespoke surveyor training courses focused on installations of our Heat Pumps, Solar PV and loft & cavity wall insulation within domestic properties

Support our Surveyors to become fully knowledgeable and competent to deliver great customer service by providing leading quality coaching & assessment

Design a combination of practical and theory based training utilising all the latest technologies on offer

Promote best practices when designing courses covering installation/servicing & fault finding

Provide a range of training to support all our teams - This could be induction of new starters, up-skilling or refresher training of existing teamsIdentify training and development needs, through on-the-job assessment feedback and training needs analysis

Keep up to date with training methods, tools and techniques used by our installation teams to ensure all training materials are relevant

What you'll need

Experience in delivering training and development courses within the low carbon sector

Strong technical knowledge of surveying

Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)

Ability to design and deliver training courses to meet the needs of learners from inductions to technical/operational updates

To be extremely organised with the ability to pull everything together into one place

Octopus is a tech-forward company so ideally you’ll have awesome IT and tech skills

Ability to work remotely and travel across the UK to various sites

Why else you'll love it here

Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people

Visit our perks hub - Octopus Employee Benefits

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