Studio Advisor, The Gate at Manhasset

Number of employees

5500

Manhasset, NY, United States

Posted on: 2023-11-27

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid is building a brand. A post luxury brand centered around sustainability and the human experience. We're looking for enthusiastic and conscientious Studio Associates to build Lucid with us.

As a Studio Advisor in a Lucid Studio, your primary responsibility will be to educate and support customers as they embark on their Lucid journey. This introductory role is dedicated to ensuring the customer journey is frictionless and a personalized relationship with Lucid is established.

Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

NYC: $26-$29 per hour

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Lucid maintains your privacy according to its Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The Role

  • Balance the needs of customer acquisition through supporting the Studio floor to delighting customers through your knowledge of our product by understanding their needs.
  • Ability to customize their approach and relate to an array of people by uncovering their needs and asking the right questions. The role of a Studio Advisor is to build and nurture the relationship with our customers.
  • Driven by achievement and thrives in an environment where goals are set and attained.
  • Responsible and ambitious quick learner with a penchant for active listening and delivery of tailored, clear and relevant information
  • Familiarity with Customer Relationship Management (Salesforce) tools and an appreciation of its contribution to success.
  • Driven to achieve targets and understands the link between sales and customer experience.
  • Possesses strong relating skills including good oral and written communication, empathy, and active listening ability.
  • Ability to continually refine and adjust engagement approach to improve sales and customer experiences through feedback and review of customer interactions.
  • Aptness to remain disciplined in the development and maintenance of sales pipeline building.
  • Ability to coordinate and facilitate customer test-drives.
  • You Bring:

  • Mandarin or Korean speaking is a plus
  • 1+ years of related professional experience.
  • Experience within retail, luxury or hospitality strongly preferred.
  • Bachelor's degree or equivalent is preferred.
  • Strong organizational skills and ability to prioritize effectively.
  • Available to work weekends, evenings, nights, and holidays as needed.
  • Ability to maintain a current Driver's license and obtain a DMV Salesperson License.
  • Available to travel for on-boarding and training.
  • Proficient in English with a secondary language skill set being a plus.
  • Proficient in Microsoft Office products, CRM tools and retail business systems.
  • Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. 
  • Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
  • Manages and overcomes customer feedback in a cordial and calm manner.
  • Acts with urgency and champions excellence in all company objectives.
  • Demonstrates a passion for electric vehicles and premium vehicle markets. 
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