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Employment type:
Full time
Experience required:
Senior
Salary
Salary not provided
About the company:
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
As a Senior Title & Registration Compliance and Escalations, you will lead a team who will monitor and resolve inbound and outbound titling and registration concerns on behalf of Rivian customers. You will help develop scalable processes and procedures as it pertains to compliance and escalation mitigation. To be successful in this role you are willing and able to jump in and be “hands on” to support completion of work and meet targets. You must be dependable, organized, and proactive in initiating continuous improvement and prioritize strategically.
Responsibilities:
- Monitor status of all temporary tags
- Resolve outstanding registrations
- Monitor internal fleet registration
- Organize and prioritize work effectively for themselves and others
- Work with local leadership on process creation and strategy as targets and volume scale with business growth
- Partner with leadership to regularly review rigorous audit protocols
- Ensure location compliance with local rules and regulations
- A collaborator who develops and maintains relationships across the organization
- Work with local stake holders to identify process gaps and potential improvements to increase compliance.
- Provide training and feedback to relevant stake holders to facilitate developing resources for specialist.
- Enforce high standards in process execution through daily business reviews, observations, and feedback
Qualifications:
- 2+ years of vehicle registration experience required; multi-state dealer regulation and vehicle registration experience required
- Familiarity with different vehicle registration software providers
- Experience with regular contact with DMV compliance officers and demonstrated ability to meet dealer license compliance inspection standards
- Prior experience with EV and Auto Ecommerce a plus
- Experience analyzing reports and creating action plans based on data Proficiency with Microsoft suite to create spreadsheets, documents and presentations
- Experience registering Electric Vehicles advantageous
- Must have a valid driver’s license
- Ability to support field teams on nights and weekends; work a flexible schedule; overnight travel will be requested
- Ability and willingness to travel up to 20% based on business demands
- Ability to stand or sit for 8-10 hours per day
- Required to communicate using telephone and/or e-mail
- Ability to view, reach, and interpret documents
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
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