Sr. Microsoft Administrator

Lucid is seeking a Sr. Microsoft 365 Administrator to join our team. The ideal candidate will design, implement, and maintain our Microsoft 365 environment, overseeing the Office suite, Exchange Online, Teams IM, SharePoint, Intune, and identity management within Okta. You will lead initiatives to identify application assignments, troubleshoot Microsoft 365-related issues, and stay updated with the latest technologies. 

This is an onsite role based out of any of the following locations: Southfield, Michigan/ Phoenix, Arizona or Casa Grande, Arizona 

You Will:

• Design, implement, and maintain the Lucid's Microsoft 365 environment 
• Oversee the Office suite, Exchange Online and Outlook, Teams IM, SharePoint, Intune, and identity and access management within Okta
• Lead initiative to identify application assignments based on department and role, establishing best practices for assigning applications to user groups and documenting the process.
• Troubleshoot Microsoft 365-related issues. conducting post-mortems and root cause analyses for IT service outages.
• Stay up to date with the latest Microsoft 365 technologies and provide recommendations to improve services
• Maintain the Knowledge Base for Microsoft 365 articles on Lucid’s Team Site
• Lead projects in assessing company's Microsoft 365 environment which includes service health, major announcements and overall utilization of Microsoft 365
• Develop and Maintain Microsoft 365 Policies regarding best practices of using the Microsoft 365 environment
• Train leveraged Helpdesk and Service Desk teams on new technology in the Microsoft 365 environment
• Assist Client Engineering with new updates and patches for Office Suite Applications
• Fine tune company’s onboarding and offboarding process of Microsoft 365 services
• Audit utilization of Microsoft 365 environment to reduce costs wherever possible 

You Bring:

• 5-7 years of experience in Microsoft 365 services design, implementation, and maintenance
• Deep technical expertise in Office suite, Exchange Online, Outlook, Teams, and SharePoint
• Strong understanding of security protocol and identity and access management within Okta
• Strong understanding of Office Suite Deployment in all platforms – Windows, Mac, Mobile
• Strong understanding of PowerShell and Scripting for Microsoft 365 environments
• Experience in deploying apps and policies in Microsoft Teams
• Experience in managing SharePoint and SharePoint group permissions
• Experience in Azure cloud management
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Bachelor's degree in Computer Science or related field preferred, equivalent experience may be considered in lieu of a degree

Advantageous:

• Microsoft M365 certifications are preferred
• Experience with automation via PowerAutomate and PowerApps
• Hands-on experience with Intune
• Experience in automotive/EV industries
• Experience with Amazon Simple Email Service (AWS SES)