Solutions Engineer
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About the company:
Join us in shaping the future of mobility. If you'd like to learn more about what it's like to build the new fueling network, check out our Engineering Blog: www.chargepoint.com/engineering
About Us
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Reports To
Director, Solutions Engineering
What You Will Be Doing
In this role, you will be responsible for all technical aspects of pre-sale customer engagement including actively driving and managing technology evaluations, working as a key advisor and advocate for our products and solutions, engaging with customers virtually or in person, performing engineering site or architecture assessments, and developing recommendations to assist customers with deployment of electric vehicle charging solutions infrastructure. You will also be responsible for developing RFP/Tender responses and providing training on our products. Key focus areas also encompasses electric vehicle supply equipment (EVSE), infrastructure, and the operational needs of light, medium and heavy duty fleets, including vehicle, energy management and battery storage solutions that consider the charging capabilities, dwell time, routing and scheduling of the vehicles, and integrations with 3rd party platforms.
The applicant must be a critical thinker, self-motivated and able to effectively manage their time.
Travel requirement: up to 50% travel across Europe, predominantly within the UK and Ireland.
What You Will Bring to ChargePoint
- Maintain deep technical and business knowledge of electric vehicle and fleet directions and trends, and how to effectively integrate electric vehicles and charging infrastructure into fleet operations.
- Develop and deliver presentations to partners and customers in support of the sales process, educating potential customers on the benefits of ChargePoint solutions.
- Act as a technical consultant, learning and understanding customer needs and developing the right solutions; working with product management to help align product development with customer and market needs.
- Maintain deep technical and business knowledge of market and industry trends, and how to effectively integrate electric vehicles and charging infrastructure into client business operations.
- Responsible for identifying technical issues that may affect customer satisfaction and proactively work to resolve such issues.
- Provide both general “best practice” and customer-specific engineering recommendations for ChargePoint software feature usage, API implementations and integrations with external systems.
- Maintain knowledge of local electrical installation codes and relevant standards, specifically related to Electric Vehicle Supply Equipment (EVSE) and energy management solutions.
- Respond to functional and technical elements of RFPs/Tenders; assist in the development and execution of SoWs (statements of work) and other proposals.
- Responsible for identifying technical issues that may affect customer satisfaction and proactively work to solve such issues.
Requirements
- Bachelor or Masters degree in Engineering, Mathematics, Computer Science, or equivalent
- Minimum 8 years of combined experience in technical sales or technical consulting
- Experience should include some: electrical engineering, telecommunications, information technology, software development, technical writing
- Excellent presentation, oral and written communication skills
- Strong customer facing and relationship building skill
- Excellent written and oral language skills
- Fleet vehicle operations, High Power solutions, Battery Energy Storage or large facility experience desired.
Location
UK- Remote
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process.
If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at [email protected].
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.
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