Smart Meter Engineer

Octopus Energy

3800

Dudley, UK, USA

Posted on: 2024-08-06

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

Such a pro… it’s like you’ve got 8 arms. We're on a mission to drive the global renewable energy revolution, and we need loads more people to turn our vision into a reality. We’re recruiting Smart Meter Engineers to join us in installing our innovative tech.

We’re recruiting across England so you’ll see lots of vacancies in lots of locations. Please only apply to the role and location that is most suitable for you. Please don’t apply to multiple locations.

What you’ll do

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. Sharing the same performance goals as you, our office team will support you so we’re always working as one team to give the best possible customer experience. You’ll also have the backing of Octopus Energy’s innovative tech power - so we’ll be able to constantly evolve and shift processes to ensure we’re always delivering our best service. This should help to keep admin to a minimum, allowing you to focus on what you do best.

You’ll be just as happy talking to the customer and getting to know them as you are doing the installation itself. Day to day you can be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

Who you are

We're looking for smart meter engineers with a proven track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes; in many cases, the first face-to-face contact a customer has with Octopus Energy - so our expectations are high. People skills are important to us, and it would be pretty great if you had a flexible working approach too.

Our people are our strongest asset, and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

The next steps

We do things a little differently around here. If successful in your eligibility questions, we’ll invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short video interview questions. You’ll be scored fairly by a real person and if you stand out to us, we’ll invite you to an in person recruitment event where you can show us what you’ve got.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.