Site Reliability Engineer

<p><strong>Who We Are</strong></p> <p>Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.</p> <p><span style="font-weight: 400;">In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization.&nbsp; To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger.&nbsp; We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.</span></p> <p><span style="font-weight: 400;">Tackling one of the world’s biggest challenges requires out-of-the-box thinking &amp; diverse perspectives. We’re building a team of individuals from different backgrounds, industries, &amp; educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!</span></p> <p><strong>What we’re looking for:</strong></p> <p><span style="font-weight: 400;">We are seeking a curious and resourceful Site Reliability Engineer to join the Site Reliability Engineer (SRE) team. </span><span style="font-weight: 400;">The ideal candidate is a low-ego team player who </span><span style="font-weight: 400;">has a background building scalable web infrastructure, strongly believes in infrastructure as code, and relishes the chance to take on a highly visible role within a collaborative engineering team. We are looking for an </span><span style="font-weight: 400;">inquisitive problem-solver</span> <span style="font-weight: 400;">who approaches engineering problems and potential solutions with a unique, holistic, and long-term perspective, and is genuinely excited to build and support software expanding renewable energy access to millions of households across the country.</span></p> <p><span style="font-weight: 400;">This person will report to the Engineering Manager on the SRE team, and partner with the entire engineering team as well as data scientists. This is an exceptional opportunity for someone who relishes the chance to engage with cutting-edge technology, influence how our team builds and stays relevant, and work in a fast-paced environment with engineers on a high-morale, tightly knit team. </span><a href="https://www.arcadia.com/assets/Engineering_Strategy_and_Values_V4.pdf" target="_blank"><span style="font-weight: 400;">Our engineering values are deeply ingrained in our culture-- you can read more about them here.</span></a></p> <p><span style="font-weight: 400;">Our core stack includes several Ruby on Rails apps, a GraphQL service layer, and a number of React clients. We also have a data pipeline that relies heavily on AWS Lambdas running Python. Our infrastructure is primarily AWS-based, using Cloudformation, and deployed to EKS using best CI/CD practices. In your application, please include a link to GitHub or another place where your code is published, though we understand that not everyone has public code online.</span></p> <p>Arcadia is headquartered in Washington, DC, and open to fully remote candidates.</p> <h6>#LI-REMOTE</h6> <p><strong>What you'll do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Engineering, Data Analysts, and Product to deliver new application features and functionality through automated testing and deployment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and develop robust, scalable back-end systems that can stand-up to aggressive spikes in traffic and handle heavy data-oriented workloads</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help evolve and maintain our application infrastructure using Cloud Formation, Kubernetes, Helm charts, and exploring new technologies with the team that can expand on the reliability and security of our systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentor and guide engineering teammates, empowering them to make good infrastructure and design decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Author and maintain business-critical infrastructure-as-code</span></li> </ul> <p><strong>What will help you succeed:</strong></p> <p><strong>Must-have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of experience in a startup environment as a Site Reliability, DevOps, or Systems Engineer supporting high-availability, large-scale web-based applications</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Cloudformation or similar (Terraform, Ansible, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience managing and maintaining a resilient, fault-tolerant, containerized cloud infrastructure (ideally on AWS)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communication skills and the ability to translate complex technical concepts into clear, actionable information&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable managing the balance between deploying necessary infrastructure changes quickly and shipping perfect infrastructure updates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to scope, prioritize, and deliver on project commitments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability and internal drive to problem-solve, both creatively and pragmatically</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Skill with mentoring and learning from other engineers, and treating colleagues with respect</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for our mission, sustainability, and drive a clean-energy future</span></li> </ul> <p><strong>Nice-to-have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with common web frameworks and their deployment patterns (Rails, Django, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with data warehouses (Redshift, BigQuery, Snowflake etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with using various datastores including PostgreSQL on RDS, Aurora, Dynamo, and Elasticsearch</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience managing event-driven architectures with AWS Lambda, CloudWatch, and SQS</span></li> </ul> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Market-based compensation (salary + equity)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthcare, dental, vision, 401(k) and commuter benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off (holidays, vacation, professional development, volunteer, parental leave)</span></li> <li style="font-weight: 400;"><a href="https://www.arcadia.com/assets/Engineering_Strategy_and_Values_V4.pdf" target="_blank"><span style="font-weight: 400;">A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency</span></a></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Professional development opportunities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">All-company lunches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Free clean energy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A chance to decarbonize and disrupt the energy sector</span></li> </ul> <p><strong>Eliminating carbon footprints, eliminating carbon copies.</strong></p> <p><span style="font-weight: 400;">Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.</span></p>