Service Operations Support

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.

For more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

In this role , you will provide key operational support and assistance to the Services EMEA Team.

- Generating, and updating KPI Dashboards and Reporting templates for business analysis and monthly reviews.

- Managing, ordering, receiving, and controlling Spare Parts at their associated Warehouses in Ireland and Germany.

- Updating, and overseeing Computerized Maintenance Management System (CMMS) data, such as new site creation, acting as administrator, user access control and data reliability and accuracy.

- Track, monitor and prioritize internal engineering tickets to ensure connection between stakeholders and a speedy conclusion.

- Organizing and coordinating customer trainings in conjunction with Service Engineer

- Reviewing and standardizing Services Documents

- Familiar with a variety software; Jira, Salesforce, Incorta, Netsuite, SAP, MS Office

- Experienced in data collation and presentation in a dashboard format from mixed sources.

- Knowledge of maintenance and warranty contract structures

- High communication skills targeted at the audience.

- Understanding financial profit and loss accounts and balance sheet is a plus