Fluence

Erlangen, Germany, Germany

Posted on: 2022-01-11

Category: energy

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

Service Field Engineer EMEA (m/f/d)

About the company:

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.
 
OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

Do others come to you for your subject matter expertise? Are you excited by the challenge of working in a start-up atmosphere with a purpose?
Fluence seeks a Field Services Engineer to join the EMEA region team. The purpose of the Field Service Engineer is to provide product support to internal and / or external customers for Fluence technical platforms both in and outside of Long-Term Service Agreements. A Field Service Engineer at Fluence Energy will demonstrate and ensure Safe Operations & Maintenance activity within European sites per Fluence Safety Management Plan, Policies, Procedures. Excel in safety!

Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity. We take personal ownership in what we do, developing trust in our relationships with internal and external stakeholders. We firmly believe in having honest, forthcoming, and fair communications.
Work closely with customers to ensure timely, professional, and effective response to customer service needs.
Support customer training during commissioning and as needed.
Provide onsite diagnostic, troubleshooting and hands on technical support.
Assist Area Services Director in active management of 3rd party service contractors with whom you will plan and execute planned and reactive maintenance for the sites under your control in the EMEA region.
Continuously improve and audit safety, quality, and performance on site of 3rd party contractors.
Lead Quality Control activities of completed work per Quality Plan.
Manage and own safe maintenance works using managerial planning software (CMMS) and performance metrics for each site assigned per training and directions by Area Service Manager.
Maintain physical inventories, tools & equipment and assigned assets professionally.
Ensure and support active use of company policies & procedures including: Management of Change, Root Cause Analysis, Inventory Management, Procurement, Peer Review and Benchmarking.
Close alignment with internal colleagues striving for continuous success including: 24/7 Operations Team, Performance Analyst, Deployment and Product Development Teams.

Agile
Here at Fluence, we strive to continuously improve, be intellectually curious and be adaptive to our customers and employee’s needs. Collaboration is key, both in our partnerships with our customers, and with each other. Fluence prioritizes the most critical efforts that allow for the greatest impact.
Bachelors’ degree Electrical Engineering or equivalent preferred (scientific, technical, engineering or mathematical field). Alternatively, combination of experience and 2 years technical certificate.
At least 5 years industry experience in the field required (Utility, Wind, Solar, or Thermal energy equipment supplier).
Solid project management skills & several years of experience in running international projects, structured and organized problem-solving attitude.
SCADA experience is beneficial.
Must possess a strong customer service mindset and a desire to take on tough and challenging projects.
Must be a strong communicator (written and verbal) and fluent in English and preferable German.
Demonstrated proficiency using MS Office Tools (Word, Excel, PowerPoint, Visio).
Previous experience with SAP and CMMS preferred.
Passion for your work, and communication skills such that your passion motivates colleagues, clients, suppliers, and contractors.
Independence, flexibility and self-motivation with high social competence and the willingness to take chances and risks.
Valid driver's license and willingness to travel up to 50% of time (occasionally on short notice).
Residency in Germany with willingness to travel Europe wide.
Ability to lift 50 lbs / 22kg
The role will be primarily based in Germany but includes travel across Europe.

Fun
Working on transforming a fundamental part of our society is exciting and fulfilling. It requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We respect our coworkers and customers. We listen to what others have to say, and we are inclusive.
We are seeking individuals for our team who thrive in a fast paced, startup environment, are ready to grow with the company, and willing to demonstrate deep ownership of their work as we continue to build the most resilient, clean, and cost-effective power system.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.