Senior/Staff Technical Program Manager, Hardware Change Management

zoox

4100

Foster City, CA, United States

Posted on: 2025-10-23

Category: emobility

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Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.

As a Technical Program Manager for Manufacturing Operations, you’ll own product change management from Engineering Change Request approval through stable production. You’ll align stakeholders, clarify expectations, and drive decisions that keep progress on track. This role combines hands-on execution with systems thinking, coordinating across Engineering, Test, Supply Chain, Quality, and Manufacturing to ensure readiness, effectiveness, and post-cut-in verification. You’ll also refine and scale the process by establishing clear rhythms, simple mechanisms, and effective reporting.

In this role you will:

Own the hardware change lifecycle from Engineering Change Approval through implementation, ensuring scope, ownership, timelines, and outcomes are clearly defined and aligned.

Establish effective governance and operating rhythm, driving cross-functional readiness across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning while surfacing risks and trade-offs early.

Define and enforce clear entry/exit criteria for change phases, ensuring smooth handoffs, accountability, and transparent communication across teams.

Partner with procurement, production, and planning to develop and execute implementation strategies, including sequencing, build applicability, and retrofit planning.

Maintain clear visibility and reporting by consolidating data from multiple systems, tracking key metrics, and escalating issues with actionable options.

Continuously improve the process by simplifying templates, introducing automation where valuable, documenting the operating model, and mentoring partner teams to enable scale.

Qualifications

10+ years in hardware program management or manufacturing operations, with direct ownership of change implementation after ECR/ECO approval.

Proven ability to drive cross-functional execution across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning, holding teams accountable to clear commitments.

Strong operational skills in cadence and decision enablement, including preparing concise pre-reads, framing trade-offs, tracking actions, and closing loops.

Process-focused mindset, with experience designing durable mechanisms, codifying entry/exit criteria, and improving processes over time.

Working knowledge of BOM fundamentals (EBOM vs MBOM, effectivity/where-used) and related change artifacts.

Familiarity with PLM/3DExperience (3DX) or comparable systems for BOM navigation and management.

Bonus Qualifications

Experience leading or participating in change/readiness forums (e.g., CCB, implementation reviews) with a focus on post-approval execution.

Background in automotive, aerospace, or complex electromechanical products, with familiarity in PPAP/FAI or similar readiness and quality practices.

Skills in integrating planning signals into implementation strategy, prototyping light automation, or mentoring junior PM/analyst talent; PMP or equivalent credentials a plus.

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