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Employment type:
Full time
Experience required:
Senior
Salary
Salary not provided
About the company:
That means making power greener, smarter, and more affordable for everyone.
We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.
We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.
Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group
We’re on the lookout for a Senior Sales Manager, a seasoned leader with a proven track record of steering high-growth sales departments in B2B and B2B2C arenas. We’re on the hunt for an individual with a genuine passion for leadership development and deep experience in mentoring managers to build high-performance teams.
A dedication to sustainability is non-negotiable, coupled with a relentless focus on architecting an exceptional customer experience across the entire sales function. At the core of our mission is a vibrant and forward-thinking approach, helping people adopt sustainable transportation through electric vehicles.
Your role? To lead our talented Sales Managers and their teams to new heights. Your primary focus will be leading and developing our leadership tier, helping drive the growth of our Salary Sacrifice product, and ensuring our sales teams operate with excellence and are deeply aligned with our OEV culture.
This position comes with an uncapped commission structure, a generous car allowance as part of the overall package, and an office that's more than just a workplace - it's an inspiring environment, located in the heart of Weybridge, where you'll be stationed 2 -3 days a week.
What you'll do
Leadership Development And Team Culture:
Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs.
Mentor and coach managers to improve their leadership, sales and coaching abilities through regular 1:1s, PDPs, and L & D sessions.
Build a high-performance culture aligned with OEV values and acting as a role model for the department.
Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning.
Sales Strategy And Execution:
Strategic Pipeline Management: Oversee the entire team's pipeline, identifying bottlenecks/opportunities and collaborating with your team and cross-functional stakeholders to overcome.
Drive Results: Exceed overall sales targets for all teams under your leadership, providing the data-driven insights necessary for the entire department to grow.
Data-Driven Decisions: Use data analysis to "create a story" that explains performance, building actionable plans for the leadership team.
Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality.
Recruitment and Growth:
Top Talent Attraction: Recruit, onboard, and retain high-performing Sales Managers and EV Experts, ensuring the quality of hiring across all sales teams remains high.
Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new-hire success and ensure teams are ready to hit the ground running.
Customer Love:
Champion CX: Oversee and analyse CSAT and Trustpilot scores, using these insights to drive tangible improvements at every customer touchpoint.
Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring all teams consistently adhere to FCA guidelines and quality standards.
Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to turn negative experiences into positive ones.
Collaboration and Innovation:
Strategic Partner: Collaborate with Marketing, CS, and other leaders to enhance the customer journey and influence lead quality and volume.
Drive Innovation: Proactively suggest improvements, step in to lead key projects or make decisions when the Head of Sales is unavailable.
Change Management: Communicate complex changes clearly, managing the mindset of the management tier to maintain high morale and prevent resistance during transitions.
What you'll need
Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, specifically managing "managers of managers" in a high-volume, phone-based setting.
Strategic Mindset: The ability to move between day-to-day execution and long-term strategic planning, understanding how departmental performance impacts wider OEV goals.
Data Fluency: Strong analytical skills with the ability to interpret complex data sets to drive performance and process improvements.
Exceptional Communication: The ability to lead, influence, and mentor across multiple management tiers.
Passion for the Mission: A genuine drive for decarbonisation and electric vehicles, paired with a "Customer Love" mindset.
Adaptability: A self-starter attitude that thrives in a fast-paced, ever-changing growth environment.
If you are passionate about electric vehicles, have a successful track record in managing diverse sales teams, and are ready to make a significant impact, we invite you to join us in driving the future of sustainable transportation. Apply now to be a key player in our success story!
Why else you'll love it here
Things to note
🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!
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