Senior Program Manager

Number of employees

207

Remote, United States

Posted on: 2024-03-14

Category: renewables

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Expired

Employment type:

Full time

Remote?

Yes

Experience required:

Senior

Salary

Salary not provided

About the company:

Lower operating costs. Reduce asset downtime. Increase portfolio profitability. 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐭𝐡.

𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, 𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝
We don’t just drive performance—we back it up with the option to include a 95% performance guarantee. How does it work? If a system generates less than 95% of the annual energy we forecasted upon testing, we’ll cover the shortfall.

𝐒𝐜𝐚𝐥𝐞 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬
With Performance Assurance, our solar experts become an extension of your team so that you can grow and manage your portfolio at a fraction of the cost of hiring additional staff. You’ll have a dedicated portfolio manager—backed by a full team—tracking the health of your assets.

𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐈𝐬𝐬𝐮𝐞 𝐃𝐞𝐭𝐞𝐜𝐭𝐢𝐨𝐧
Our AI-powered proprietary technology can detect and diagnose even minor issues that hinder performance. Using data from monitoring platforms and layering our technical capabilities, we filter out false alerts, allowing our team to respond immediately when action is required.

𝐑𝐞𝐦𝐨𝐯𝐞 𝐆𝐞𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐋𝐢𝐦𝐢𝐭𝐚𝐭𝐢𝐨𝐧𝐬
Our vetted nationwide field service network covers over 33,000 zip codes, giving you unlimited geographic growth potential. All work is coordinated and reviewed by our team for quality, so you’ll have peace of mind knowing your assets are in good hands.

𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠
We provide easy access to centralized reporting for all system and performance data across your portfolio. Our reports ease the burden of consolidating data from different systems and providers, streamlining performance reporting and annual financial and ESG reporting.

𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐏𝐥𝐚𝐧𝐬
Find the right complement to your business with our customizable Performance Assurance Plans. All plans include dedicated experts who work with you to drive the performance of your solar assets—so you can rest assured that your investments are protected.

About Omnidian
Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best by innovating through our people and culture, integrated technology, and by creating an amazing customer experience. We're a well-funded, growth-stage company offering the potential for enormous impact, both on our products and on the world.

We are headquartered in Seattle, but are open to a remote location depending on role and if a candidate resides in a state in which we currently employ.

The Role
The Residential Operations team at Omnidian is growing rapidly. We are excited for the opportunity to serve even more clients and homeowners across the growing residential solar sector in the United States. To support this growth, we are seeking a Senior Program Manager to lead and influence new business process integration and improvement at scale. This person will collaborate cross-functionally, working with Operations, Finance, Sales, Marketing and Product teams to drive the best client and homeowner experiences. 

This is a full-time contract role

We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.

We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all

What You’ll Do

  • At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
  • Manage full lifecycle of complex cross-functional programs with considerable impact across multiple teams
  • Define the program (mission, vision etc), set objectives, use data to identify improvements with associated success metrics
  • Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions etc
  • Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes
  • Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks
  • Develop, implement and govern a KPI reporting mechanism for the portfolio of initiatives required to deliver this program, providing visibility to the milestones, and performance across all projects
  • Roll up your sleeves and do whatever is necessary (GM mentality)
  • Communicate, communicate, communicate 
  • Who You Are

  • Experienced at breaking down barriers. Strong ability to build relationships and trust with internal and external stakeholders.
  • Can be hands on/scrappy when needed
  • Has a proven track record of improving the performance of business units through program management and process improvement
  • Keen appreciation and demonstrable experience of improving client/customer outcomes
  • Operates with little supervision, while keeping the strategy and high level goals of the company in mind. Very autonomous.
  • Aids department leadership in developing long-term strategies that make or inform leadership decisions. Is an expert/ has a strong understanding of business problems.
  • Supports the leadership of highly visible multidisciplinary project teams or initiatives; provides thought leadership. 
  • Experience You'll Need

  • 5+ years of program or project management experience in a technology led organization
  • 5+ years of driving process improvements
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience That's a Plus

  • Knowledge of the Residential Solar industry, including operations in-house and in the field
  • Understanding of Residential Solar Financing 
  • Qualifications in project management methodology and/or process improvement disciplines
  • Work-Life and Culture

  • All of our roles offer the opportunity to work remotely
  • If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle
  • If you are near one of our employee clusters, we offer one or more local gatherings per year
  • We provide outstanding benefits that we are continually improving upon, including family medical, dental, vision, disability, parental leave, 401(k) administration, thoughtful PTO, and paid sabbatical leave after four years
  • We offer a competitive total compensation package that includes monthly health insurance premiums, quarterly bonus and long-term stock options for every employee
  • We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
  • We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
  • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, check out our post What Makes an Ethical Company?
  • Grow With Us

  • We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
  • We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply. 
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