Senior Product Reliability Engineer

ICON develops advanced construction technologies that advance humanity. Using proprietary 3D printing robotics, software and advanced materials, ICON is shifting the paradigm of homebuilding on Earth and beyond. The role reports to our Head of Hardware Engineering out of our Austin, TX office.

ICON is seeking a hands-on reliability engineer for a position on the Hardware Engineering group, a team focused on developing reliable and innovative construction technology solutions.

RESPONSIBILITIES

• Act as a cross functional link between multiple teams including Field Operations, Engineering Support, Print Operators, Test Engineering and Hardware Design, with a focus on system reliability and improvement.
• Own and manage identification and resolution of priority product concerns. Drive organization of information and data collection, perform root cause analysis, report on occurrences as well as implementation of short term and long term mitigation steps.
• Technically assess system performance, identify and prioritize hardware vulnerabilities, create paths to improve overall consistency and reliability, and own implementation of system improvements.
• Review reliability statistics of the current suite products with the aim of identifying areas most in need for improvement.
• Complete FMEA studies of hardware products.
• Lead investigations to identify the root causes of failure.
• Track mean time to failure (MTF) of all products.
• Develop processes for releasing new features into production without any downtime due to issues in the field.
• Establish quality and reliability requirements for suppliers.
• Participate in initial new product conceptual development.
• Host, and actively contribute to test result review meetings.
• Interact with various design, manufacturing, and software teams.
• Support build, debug, validate, and fine-tune equipment for release to production.

MINIMUM QUALIFICATIONS

• BS in Mechanical/Mechatronics (or similar) Engineering. 
• 8+ years of experience in Mechanical/Mechatronics (or similar) Engineering. 
• Demonstrated excellence in an engineering role in either Product Development, Equipment/Machine Design, Manufacturing, or Testing environments.
• Hands-on skills with diagnostics software, hardware, tools, instruments, general electromechanical/mechatronic systems and measurement techniques.
• Exposure to a wide variety of test systems, production machinery, industrial sensors, and equipment (pogo-pins, pressure transducers, temperature controllers, current meters, etc.)

PREFERRED SKILLS AND EXPERIENCE

• Versed in SolidWorks.
• Knowledge of various part fabrication techniques (machining, welding, sheet metal fabrication, laser cutting, etching, injection molding, 3D printing, hydroforming).
• Experience creating technical specifications for automated equipment.
• Experience transitioning products and processes from prototype to production
• Knowledge of production quality metrics.
• Preference for candidates with a portfolio showcasing various professional and personal projects.