Senior Logistics Associate

Number of employees

110

Brooklyn, NY, United States

Posted on: 2022-09-26

Category: food

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Expired

Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Square Roots is a leader in urban indoor farming. Its scalable farm-tech platform brings fresh, healthy food to urban areas year-round, while simultaneously training future generations of farmers. The company was founded in 2016 by serial entrepreneurs Tobias Peggs and Kimbal Musk (WEF Social Entrepreneur of The Year 2017) and is headquartered in New York City.

About Square Roots

Square Roots is the technology leader in urban indoor farming. Its mission is to bring local, fresh, real food to people in cities around the world - setting new standards for transparency and responsibility while empowering the next generation of leaders in agriculture. 

Founded by serial entrepreneurs, Kimbal Musk and Tobias Peggs, its range of fresh produce is available in more than 200 retail locations around the country including Whole Foods Market, Fresh Thyme Market, SpartanNash, and FreshDirect. Square Roots’ strategic partnership with Gordon Food Service reinforces a larger shared ambition to build commercial scale, climate controlled indoor farms together across the continent - enabling local food at a global scale, year round. For more information, please visit www.squarerootsgrow.com.

About the Role

The Senior Logistics Associate is the bridge between our Logistics Associate team and Customer Operations Specialist. Regular responsibilities include calling accounts for weekly orders, ensuring farm supply is packed and meets customer demand for order days, and collaboration with the Delivery and Logistics team to ensure route accuracy.

 In conjunction with the Customer Operations Specialist, the Senior Logistics Associate will be ensuring demand is met and product is delivered to store. The Senior and Logistics Associate will report to the Customer Operations Specialist.

You will: 

  • Primary Responsibilities ("You will:")
  • Making calls, emails, text messages to customers on sales days
  • POC for DLAs while on routes (on-call with Customer Ops Specialist) and collecting DLA feedback
  • Back-up support and fulfill deliveries if a team member is out
  • Collect customer feedback and discuss trends with the Customer Ops Specialist
  • SLA assists farm team as needed with packing 
  • Main point of contact with our Donation partners and Road support
  • Helping to coordinate with the Farm Team for daily operations
  • Log/track all donation product that leaves the farm
  • Quality check of packaged produce
  • Pack shippers and sort product for following day's deliveries
  • Updating sales sheets

You have experience with:

  • Bike deliveries in an urban enviornment
  • Entry level sales experience
  • Basic spreadsheet knowledge
  • A valid drivers license

You are:

  • Do whatever it takes mentality 
  • Organized and precise
  • A great communicator with teammates and customers
  • Enjoy collaborating with the team
  • Great problem-solver
  • Passionate about real, local food
  • Values-aligned
  • Punctual and process oriented
  • Bilingual is a plus!
  • Team player
  • Eager to jump in and help
  • Available for a rotating Saturday on call shift

You'll love working at Square Roots because: 

  • We're here to change the food system. You'll have the opportunity to play a significant role in our work at the intersection of technology, farming, and the global food industry - and we're only just getting started. 
  • Our team is driven by a shared set of values. These keep us aligned and remind us how to show up every day in the face of growth and ambiguity. Whether you’re working remotely or on the farms,  collaboration, respect, optimism and humility are all embraced, and we seek to empower people at every step. Ask us about the rest!

COVID-19 Vaccination Policy:

New employees are required to be fully vaccinated prior to their start date. The definition of fully vaccinated includes a booster for those that are eligible.

You are considered fully vaccinated if: 

  • You have received a full series of the vaccine recently (meaning 2 doses within 5 months for the Pfizer and Moderna vaccines, or 1 dose within 2 months for Johnson and Johnson). 
  • You received your full series over 5 months ago for Pfizer and Moderna or over 2 months ago for Johnson and Johnson, and have also received a booster shot. 

Proof of vaccination is required during the hiring process, and employees will be required to get booster shots as they become eligible to maintain their fully-vaccinated status.  

As federal guidance on booster shots evolves, the definition of ‘fully vaccinated’ may change.  

In accordance with EEOC guidance, if you are not vaccinated or do not intend to be due to medical reasons or deeply held religious beliefs, you may make an accommodation request and Square Roots will make a reasonable effort to accommodate you, subject to the requirements of the role you are applying for. 

Failure to be fully vaccinated by start date without a documented accommodation will result in offer rescindment or termination.

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