Senior Director, Product Design

<h1><span style="font-size: 12pt;">Sr. Director, Product Design</span></h1> <h2><span style="font-size: 10pt;"><strong>Who We Are</strong></span></h2> <p>Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.</p> <p>In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.</p> <p>Tackling one of the world’s biggest challenges requires out-of-the-box thinking &amp; diverse perspectives. We’re building a team of individuals from different backgrounds, industries, &amp; educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!</p> <h2><span style="font-size: 12pt;"><strong>What we’re looking for:</strong></span></h2> <p>We are seeking a Senior Director of Product Design to lead and scale the product design and design research functions at Arcadia — working with cross-functional leaders to help lead the company through its next critical growth phase. You will be an advocate for the customer while leading an outstanding design practice to uphold Arcadia’s high standards for design and product quality. Additionally, you must be passionate about decarbonization and sustainability — helping to further propel Arcadia’s mission of making renewable energy accessible to all.</p> <p>This role will report to the Chief Product Officer. You will collaborate frequently with other leaders in the CPO org (Product Management, Data, Engineering) — as well other departments at Arcadia (Brand/Marketing, Sales, Enterprise, Operations, MX, Policymakers, Energy SMEs, and more).</p> <p>Arcadia is headquartered in Washington, DC, and is open to fully remote candidates.</p> <p><span style="font-size: 8pt;">#LI-REMOTE</span></p> <h2><span style="font-size: 12pt;"><strong>What you'll do:</strong></span></h2> <ul> <li>Partner with product management to define a vision and north star for both Arcadia’s Community Solar business and Arc, our API platform businesses</li> <li>Drive cohesion of design and research initiatives across the product roadmap, infusing design thinking into developer platforms and API products</li> <li>Hire and develop a very hardworking team of product designers and user experience researchers. You'll provide mentorship and champion the craft and career development of your team, while creating a safe haven so designers and researchers can accomplish their best work</li> <li>Provide guidance of the team’s output, facilitating cross-functional partnerships and the design process — where you'll promote an outstanding design practice, influence product strategy, and ensure exceptional execution.</li> <li>Form relationships with cross-functional team members and executives across organizations — where you'll navigate dependencies, align on priorities, and shape goals</li> <li>Be a champion for usability and accessibility — while upholding Arcadia’s high standards for design and product quality</li> <li>Lead the strategy our design system and component library that all of Arcadia’s products are built on, focusing on scalability and consistency</li> <li>Represent the customer, their needs, and what’s best for them by creating feedback loops with research initiatives and the development of user personas</li> </ul> <h2><span style="font-size: 12pt;"><strong>What will help you succeed:</strong></span></h2> <ul> <li>10+ years of relevant design experience in digital products, including 4+ years in people management (including being a manager of managers)</li> <li>A diverse portfolio of work personally designed and shipped, along with examples of work directed and delivered by your team that demonstrates cutting-edge digital work, a deep understanding of customer needs and unique approaches to problem solving</li> <li>Experience in building 0 to 1 products and setting the vision &amp; strategy for next generation products</li> <li>Experience running product designers and UX researchers with the ability to build, mentor, and motivate teams</li> <li>Experience synthesizing company-level goals to help teams across multiple business lines create remarkable customer experiences and design solutions</li> <li>Strong systems thinking, and the ability to understand complex feature, ecosystem, and platform dynamics</li> <li>Experience leading design teams through successful product launches across responsive/mobile web, iOS, and Android</li> <li>Strong communication and storytelling skills, expert influencer, and advocate for the customer</li> <li>Ability to be flexible and handle priorities in a high-productivity environment with a bias towards action</li> <li>Experience recruiting and hiring top talent, as well as cultivating talent and growing teams with varied strengths</li> <li>Experience with B2B Enterprise SaaS, particularly in developer experiences and API products a plus</li> <li>Front-end development experience (HTML, CSS, JavaScript)</li> <li>Degree in Human Factors, HCI, Design, Cognitive Science, Graphic Design, Interaction Design, similar field of study, or equivalent practical experience.</li> </ul> <h2><span style="font-size: 12pt;"><strong>Benefits:</strong></span></h2> <ul> <li>Market-based compensation (salary + equity)</li> <li>Healthcare, dental, vision, 401(k) and commuter benefits</li> <li>Paid Time Off (holidays, vacation, professional development, volunteer, parental leave)</li> <li>Professional development opportunities</li> <li>All-company lunches</li> <li>Free clean energy</li> <li>A chance to decarbonize and disrupt the energy sector</li> <li>Eliminating carbon footprints, eliminating carbon copies.</li> </ul> <p>Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.</p>