Senior Delivery Manager

Number of employees

3800

Manchester, UK, USA

Posted on: 2024-06-26

Category: energy

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Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change. 

Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of £2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets.

We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry. Our efforts have not gone unnoticed and we are pleased to announce that we now have the full support and backing of Octopus Energy, an award-winning UK energy supplier who share our passion and values.

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. 
Kraken Tech is at the forefront of the energy transition and developing the technology and products to meet the challenges of decarbonisation. Kraken is licensing their SmartFlex product that optimises customers’ home devices (e.g. EVs, Batteries) and provides discounts for allowing their electricity supplier to charge them at greener times. Current clients include Octopus Energy Retail businesses around the world, with many more expected to join over 2024.

We’re looking for a Senior Project Manager to prioritise, coordinate and iterate our cloud-to-cloud device integration processes. We’re smart controlling a wide range of device types, across multiple manufacturers in markets all over the world - you’ll be a key member of the team responsible for making sure we deliver these integrations at pace and at high quality. 

Ideally you will be based in the Greater Manchester and happy to come into the office a couple of days per week! But we appreciate that things have changed and flexibility is at the top of everyone's agenda, so if you would rather be remote please let us know.

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do

  • Gather required integration information and make priority suggestions.
  • Engage in collaborative discussions to gather diverse perspectives, drive conclusions and clearly communicate priorities to all team members.
  • Align integration scope with established standards and ensure satisfaction of relevant Tech Leads and Product Leads before committing to scope.
  • Support the discovery process, fostering cross-team collaboration and defining clear, well documented, project scope.
  • Define accountable teams by identifying their responsibilities and set clear, collaborative target dates and well sequenced milestones.
  • Conduct regular, well prepared cross-team meetings (including with manufacturers) to review timelines, address issues, and answer questions.
  • Advocate for the team’s preferred position in manufacturer discussions.
  • Report delivery progress regularly through, and organise regular team catch-ups.
  • Establish clear success criteria for integration testing stages.
  • Work with clients to source testers and collate succinct testing feedback for visibility across teams.
  • Support the client in transitioning the integration to “live” status ready for mass market.
  • Create client-facing documentation explaining integration functionality for internal use.Collaborate with delivery teams to ensure clients create end-user documentation.
  • Maintain regular touchpoints with manufacturers, adjusting frequency as integrations mature. 
  • Triage and prioritise integration issues and communicate these clearly to the wider product team.
  • Ensure manufacturers are updated with product changes and ensure they follow a defined support process.
  • Conduct project retrospectives after integrations are complete to identify improvement opportunities.
  • Own and evolve integration KPIs, and explore creative solutions for improving them.
  • Provide regular updates on integration progress, risks, and blockers, escalating when necessary.
  • Identify hiring requirements across the program and escalate as needed.
  • Collaboratively define and report on integration team KPIs, along with plans of action for improvement.
  • What you'll need

  • Proven experience in digital project management.
  • Excellent prioritisation and decision-making skills.
  • Experience leading cross-functional teams and facilitating discussions to achieve consensus.
  • Solid understanding of technical concepts and ability to interface effectively with technical teams.
  • Experience in partner/client facing roles.
  • Ability to manage and report to senior stakeholders
  • Ability to analyse and report on project metrics, and use insights to identify areas for continuous improvement.
  • Demonstrated leadership in driving change and innovation in project management practices.
  • Strong communication and collaboration abilities.
  • Comfortable navigating a fast-paced workplace, with a bias towards action and willingness to get stuck in and learn. 
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