Lucid Motors

Newark, CA, United States

Posted on: 2022-06-07

Category: emobility

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

Scheduling Analyst, Warranty and Service

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid Motors is seeking a motivated and experienced Warranty Scheduling Analyst for the Service Organization. This role will provide analytical and scheduling support to the Warranty Team with a focus on proactively identifying scheduling windows for addressing service initiatives.  An ideal candidate will be highly organized and data driven, with automotive service and/or warranty experience. The final hire will be responsible for recommending service schedules and supply needs to operation leaders throughout the service organization.
This is a contract position for a 6 month minimum duration. Remote work is a possibility for candidates who demonstrate agile learning and ability to communicate while working remotely.


At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
 
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The role:

  • Aggregate details and work orders on individual VINs from a variety of sources
  • Develop systems to organize and track work orders
  • Determine optimal service location based on capacity, geography, and scope of work.
  • Audit parts inventory and service center workload to create service completion timeline
  • Communicate with cross-functional teams to recommend schedule for service
  • Update VIN tracking information
  • Assemble and distribute reports to management related to VIN processing
  • Preferred qualifications:

  • 2+ years of experience data analytics and reporting
  • 3+ years in automotive service industry
  • Comprehensive knowledge in MS Excel and Smartsheet
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Salesforce experience a plus
  • Automotive warranty process a plus