Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
This opportunity is for a new sales studio location in Pasadena, CA set to open March 2024. Location will be 30 W. Colorado Blvd
Our Sales Managers are seasoned retail professionals and naturally charismatic leaders. In this role, you will be responsible for leading the overall performance of the local market.
You will be challenged to lead your team through training, coaching, motivating, goal setting and sales performance. You will be tasked with creating opportunities in your local market that will maximize Lucid’s brand exposure and create more Lucid owners.
You will be measured (and rewarded by) your ability to achieve targets, drive optimal team performance, and maintain store operations. To succeed at Lucid, you must be results-driven, action-oriented, and hard-working. You should have a passion for and the ability to create exceptional customer experiences.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
BUSINESS HEALTHCoach and motivate the sales team to meet sales, test drives, delivery, and productivity goals (where applicable)Demonstrate sales leadership by role-playing and having an active presence in customer-facing locationsTrain and develop team on sales and delivery processes (where applicable)Analyze data to determine optimal business strategiesSet individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goalsEnsure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offeringsIdentify local marketing and event opportunities to drive salesDrive for excellence in all areas of business focused on reaching expectations for the respective location
CUSTOMER EXPERIENCEResponsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leadsManage escalations quickly and effectivelyEmpower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Lucid’s mission
EMPLOYEE ENGAGEMENTSelect, train, and develop employees, ensuring all positions are filled in a timely mannerSupport, implement and provide follow-up for all trainingContinually evaluate the performance of each employee and provide constant feedback to drive resultsIdentify high-potential talent and effective succession plan for the needs of the businessEnsure all employees adhere to Lucid policies and proceduresResolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
BRAND STANDARDSEnsure facility maintenance and showroom presentation adhere to the brand standardsEnsure all employees align with Lucid’s Dress Code and Grooming Guidelines
You bring: Bachelor’s degree or equivalent experience5+ years of team management experience with a proven track record to meet or exceed goalsExperience in VIP customer experience, commission environment preferredSelf-starting entrepreneur with exceptional management and coaching skillsAbility to prioritize multiple projects and adhere to business-critical deadlinesExcellent written and verbal communication skillsEffective and proven approach to sales and sales operationsImpeccable attention to detailsActs with urgency and champions excellence in all company objectivesAbility to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to workAbility to work evenings and weekends in a retail environmentValid driver’s license with a clean driving historyAbility to obtain appropriate state licensing, where applicable