Quality Manager

Arrival

2000

Charlotte, United States

Posted on: 2022-03-24

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Zero-emission solutions for cities. Human-centred, intelligent design - to revitalise public transportation.

At Arrival, our team is creating best-in-class electric vehicles using a radical new method of design and production. We work with some of the world's leading businesses and governments to achieve our goal of redefining mobility and transport ecosystems, transforming how people and goods travel and enhancing urban environments for all communities.

Innovation, rapid development and testing help us to push the boundaries. Our New Method takes our portfolio of patented technologies created in-house, and combines it with assembly in Arrival Microfactories. It’s a groundbreaking approach, leading to products with maximum functionality, peak efficiency, and an elevated experience – at a much more competitive price than other electric vehicles, and even fossil fuel vehicles.

At Arrival, our team is creating best-in-class electric vehicles using a radical new method of design and production. We work with some of the world's leading businesses and governments to achieve our goal of redefining mobility and transport ecosystems, transforming how people and goods travel and enhancing urban environments for all communities.

We’ve assembled some of the finest minds in software, engineering, AI, and robotics and we have now established a new role for a Production Quality Manager within the Arrival Automotive Group.

A career with Arrival will expose you to the bare bones of a highly ambitious and entrepreneurial technology company, so if you’re interested in creating the future, not just talking about it, we’d love to hear from you.

At Arrival we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Join our mission to bring better, more sustainable transportation to communities around the world.

What you'll be doing

Strategic and tactical responsibility for implementing a Quality strategy to ensure operational goals for product quality, cost, and delivery are met by the production facility.

Responsible for all processes and procedures aimed at optimizing production quality levels and supporting operational excellence at a plant level. Coordinating best practices with all facilities within the Arrival organization, ensuring detailed and timely feedback loops are in place and fully utilized at all times.

Work closely with all internal and external stakeholders, targeting manufacturing, supply chain, aftersales, warranty, and commercial departments and customers directly as required to ensure the correct level of support for their activities related to quality and cost deliverables.

Lead and develop the business quality systems associated with striving for best-in-class products and business practices to ensure delivery to the customer’s expectations.

Monitor and report Key Performance Indicators associated with Production Quality performance across all relevant areas to ensure the highest quality standards are met.

Evaluate the challenges faced by the production facility especially during early process development and take action to mitigate risks and develop opportunities

Lead and manage the quality function from new product introduction through to warranty analysis to ensure a proactive culture is in place so that customers receive the product to the highest standard of quality possible

Drive any necessary culture change and improvement in business performance to deliver strategic quality goals

Actively lead the reduction of DPV (Defects Per Vehicle), Warranty, Cost of Quality, and in-house scrap and waste.

Implement new quality processes and systems where appropriate

Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirement is met with any problems resolved effectively and economically

Work to prevent non-conformances, customer complaints, concession, and rework alongside Manufacturing/ Engineering and Operations to develop corrective and preventative actions within the required time-frame

Ensure effective internal and external audits are scheduled and carried out effectively.

Ensure that corrective actions are delivered and non-compliance issues are resolved on time

What you'll need

Proven leadership and management skills with the ability to optimize team performance and development

Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers

Excellent communication, interpersonal and influencing skills

Excellent analytical and problem-solving abilities

Educated to degree level in a relevant discipline

Appropriate qualification in quality management

Considerable and diverse demonstrable experience of leading a quality function within a production environment with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes, and systems

Significant experience in a high volume manufacturing environment, preferably automotive

Experience of working in Quality Assurance especially useful would be Six Sigma/Lean Manufacturing skills

Experience in dealing with customers and suppliers