People Services Lead

Your role and your team:

We are looking for an ambitious and experienced Manager to lead and develop our people services team to support Lilium’s revolutionary product & business model. 

This role will be part of our people function which is tasked with creating an authentic people centric service and supporting employee lifecycle systems across the company. 

This is an exceptional opportunity to join a company who are leading the way in building radically better and sustainable ways of moving.  We are one of the fastest growing, exciting companies in the world, this is a chance to join Lilium Jet early in its inception phase. Our organization and people function aims to set new standards with a best-in-class people experience.  

Your Day to Day:

• You will lead our People Services team supporting our Leaders and People Business Partners throughout the entire lifecycle of employee-related matters.  
• Guide and coach your team to achieve their results with a leadership style that puts the people at the centre.
• Manage and lead the agenda for the people services team, ensuring best practice sharing and alignment in global and local people processes based employee experience
• Introduce new people methods, and processes to ensure transparency, a performance-driven organization and continuous improvement culture
• You will be key in continuously developing and managing the people helpdesk and Workday
• You will be helping your team to find a healthy work-life-balance and will be supporting growth opportunities for everyone.
• Ensure overall delivery flow including HR operations support for all entities by managing all operational topics such as personnel data, contract management, entry & exit processes, etc. 
• Drive adoption of the helpdesk features and maximize helpdesk usage delivering solutions to improve the people experience and satisfaction 
• Conducting regular discovery meetings with the stakeholders, you will be responsible for research to identify new benchmarks and organizational.
• Liaising with People Business Partners and centres of expertise on internal and external best practices 
• Manage and maintain all People policies; ensuring as and when needed access to relevant information by applying state of the art knowledge management tools and practices.
• Support regional expansion and breaking new ground by collecting requirements of the new business situation and defining new standards.
• Drive data-based decisions and measures through creation of reportable data structures

Your Profile:

• Significant experience in front- and back-end people shared service centres with a clear people centric philosophy to develop and present best-fit solutions for employees 
• Experienced in business process mapping and developing people journeys to ensure each member of the company can thrive in their role and start their journey with the mission & values as top of mind 
• Competent people leader with experience in managing multi-functional teams 
• A natural coaching leadership style
• A continuous improvement mindset with a track record in efficiency and automation of workflows with people centric perspective 
• Experienced in project management including dynamic planning & execution 
• Possess creative problem-solving skills 
• People-focused approach; excellent communicator with a high sense of urgency 
• Strong hands-on mentality and collaborative mindset with cross-functional teams 
• HR Software Skills: HR cloud systems, service desk systems, digital adoption platforms, AI software products 
• Fluent English and German is essential 

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