People Operations Manager

Our Mission  

SPAN develops products that accelerate the rapid adoption of renewable energy in the home. The flagship SPAN Smart Panel is the first true evolution for the traditional home electric panel, harnessing enhanced technology for metering, monitoring, and control. An expanded product suite of intelligent, integrated solutions radically lowers the cost and complexity of energy upgrades–including solar, batteries and EVs–empowering homeowners to be active, resilient and informed players in the energy market. 

The Role  

SPAN is looking for a passionate and strategic People Operations Manager to lead our HR and People Operations functions. In this role, you will drive collaboration with all levels of the SPAN team to design, implement and improve programs and processes that impact employee success and happiness. You will be highly independent and proactive in creating positive change in the employee experience that is aligned with our culture, and accommodates a diverse set of needs. To be successful you will bring a bias for empathy, a keen eye for strategic problem-solving, knowledge of U.S. employment policies and experience developing People infrastructure at a dynamic, high-growth company. 

In this role, you will:

• Design and run the People infrastructure and operations to deliver an outstanding employee experience throughout the full lifecycle of employment

• Identify and implement improvements across our People systems, tools and workflows that result in increased efficiency, ensuring they are up-to-date and coordinate well together

• Organize, facilitate and continuously improve new hire orientation, partnering closely with Recruiting, Workplace Operations, and managers to create an exceptional first week to 90 days for new employees

• Keep abreast of U.S. labor and regulatory laws in order to ensure compliance requirements are met and recommend areas for improvement

• Evaluate new benefits to stay competitive, manage open enrollment, and be an ongoing resource for employees to help them understand their benefits

• Analyze market compensation data for salary and equity bands across the U.S. to support our People strategy

• Provide educational, operational and administrative employee-facing support for day-to-day and ad hoc requests and inquiries throughout the employee lifecycle such as onboarding, offboarding, leaves of absence, and data management

About You

Required Qualifications

• 3+ years of HR or People Operations experience in a dynamic environment. Start-up or mid-size tech company experience required

• Ability to work across multiple systems while maintaining confidentiality and discretion

• Strong analytical and problem-solving skills, with a successful record of streamlining systems and implementing processes at scale that support organizational objectives

• Knowledge of human resources planning, compliance, personnel policies, compensation, benefits, and related labor laws (with support from Legal and our external PEO business partner)

• Excellent organizational, interpersonal and communication skills – able to build relationships with internal and external partners inclusive of different backgrounds, ethnicities, genders, sexualities, ages, religions, work locations, and viewpoints

• Resourceful, adaptable, and able to work autonomously

Bonus Qualifications

• Experience managing HR and People Operations in multiple worksite locations

• Experience implementing and/or managing employee training or learning and development programs

• Experience implementing and/or managing performance review and management programs.

• Experience improving and/or managing headcount and hiring planning processes

Life at Span

SPAN is a startup based in the SOMA neighborhood of San Francisco. We are a small, diverse team of creative thinkers. We value open communication, teamwork, and a make-it-happen attitude - no job is too big or too small. We strive to make change by imagining what the future could be and building a product to complete that vision. We are looking to grow our team with talented people who are on the same mission to shape the future of energy.

Working at SPAN, you can expect:

• Competitive compensation and early equity at a well-funded, fast-growing, venture-backed company (read more on why Amazon and others invested in SPAN here and here)
• A sunny 20,000 sqft hardware lab + office space in SOMA, a stone’s throw from Caltrain and close to BART
• Flexible hours and vacation time - we simultaneously work hard and make space for the important stuff
• Additional SPAN holidays in celebration of causes we believe in (i.e. Black History Day, Women’s History Day, Earth Day and Gay Pride & Juneteenth among others)
• Comprehensive benefits include a choice of medical plans; dental, vision, life, and disability insurance
• Diversity - we are serious about this. SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.